Reporting to the Assistant Director, the Manager, Accommodations provides administrative oversight, including day-to-day provision of a high volume of academic and nonacademic accommodation, for eligible students with disabilities, in compliance with ADA, Section 504 and Section 508 of the Federal Rehabilitation Act of 1973.
Manage note-taking accommodations for more than 1000 courses annually. Monitor and maintain the effectiveness of note taking services to ensure that accommodations are provided in a timely fashion and meet the needs of the students.
Establish and maintain clear guidelines for students qualifying for emotional support animals and service animals in accordance with state and federal law. Evaluate requests and documentation for Assistance Animals in University Housing.
Communicate student accommodation needs to faculty to facilitate academic and classroom accommodations, including CART services and lab or studio assistants for qualified students. Work with and negotiate with faculty to ensure students receive accommodations in a timely and effective manner including discussing the basic course requirements and any concerns regarding the reasonableness of accommodations in a specific setting. Collaborate with various campus offices to ensure that students access reasonable accommodations, in accordance with state and federal regulations.
Supervise the direct service delivery of CART, Type well transcription and sign language interpreting to students eligible for such accommodations. Manage CART reporters and interpreters to provide access to students both in the classroom and online as well as at University programs and events. Serve as liaison between department and service providers.
In collaboration with Disability Services staff, manage on-going student disability and accommodation needs. Maintain accurate student records such as case notes, intake information and all relevant documentation related to accommodations. Serve as liaison to faculty and other university partners to provide effective accommodations for students with disabilities.
Serve as on duty administrator during the administration of accommodated exams at various points of the semester. Collaborate with faculty regarding exam-specific accommodations for students during peak examination periods.
Compile reports and analyze data regarding accommodations, including costs, utilization, and efficiency.
Perform other job duties as assigned
Bachelor's degree and or its equivalent experience required.
Minimum of 3-5 years of experience providing services to individuals with disabilities within higher education or a similar environment is required.
Experience managing accommodations and services for people with disabilities.
Demonstrated knowledge of Section 504 of the Rehabilitation Act and ADA Compliance.
Excellent written, oral, interpersonal, analytical, and organizational skills required.
Experience working as part of a team coupled with ability to work in a flexible, collaborative manner within a diverse and demanding work environment focused on providing high quality services to students with disabilities.
Excels at managing multi step processes and detailed oriented with proven ability to work with professionals, faculty, and students.
Demonstrated ability to exercise discretion and maintain confidentiality with sensitive University data.
Ability to exercise astute judgment and sound decision-making skills.
Position requires strong computer skills.
Position requires occasional weekend and late evenings hours during times of peak operational volume.
Master's in rehabilitation, special education, counseling, psychology, social work, higher education, or a related strongly preferred.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Internal Number: 507568
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.