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Director of Student Services and Academic Retention

University of Missouri-Columbia

Details

Posted:

March 26, 2020

Location:

Columbia, Missouri

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Salary:

Open

Hiring Department

Dean of Human Environmental Sciences

Job Description

Overview: The Director of Student Services & Academic Retention oversees student support services related to recruitment, academic advising, student success and retention. Responsible for leading the UAS coordinators and specialists in facilitating, assisting and collaborating with HES faculty and advisors to deliver effective, student-centered advising and other services that foster academic success and career development for undergraduate students. In collaboration with the Associate Dean, this position also leads in the development and implementation of retention programs. This position is expected to work with prospective students and attend recruitment events for new students as needed. The director reports to the Associate Dean of Undergraduate Academic Support.

RESPONSIBILITIES

Management
*Oversee daily functions and personnel of the HES Office of Undergraduate Academic Support (UAS); and sets the tone for a collaborative environment that conducts business in a transparent manner
*Assist the Associate Dean in the supervision of UAS personnel (Coordinators of student recruitment, advising and career services; and administrative support staff), including interviewing, selection, training, work allocation and evaluation
*Develop and interpret analytical reports to measure validation and suggest changes based on effectiveness and guide decision making with regards to decisions on retention programming, academic advising and student support services.
*Chair the UG Advisory Team
*Collaborate and communicate with units on any and all program updates
*Update program/course catalog entries per HES units' directives
*Ensure HES website is current and correct, including a formal annual update

Student Success & Retention
*Coordinate HES Academic Appeals Committee
*Manage academic actions
*Develop and track retention and persistence programs in collaboration with the Associate Dean
*Assist units with program-specific academic retention strategies
*Provide academic advising to undecided students and others as assigned; support on-campus recruitment and yield efforts in collaboration with the Office of Undergraduate Admissions
*Teach courses as needed

Special Projects/Other
*Coordinate HES's Commencement Ceremony
*Perform other duties as assigned by Associate Dean

Salary

Salary: $53,600-$96,992

Grade: GGS-011

University Title: Senior Assistant Director Support Services

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Shift

Monday through Friday, 8 a.m. to 5 p.m.

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

Excellent interpersonal skills, tact and good judgement
Evidence of effective skills in conflict resolution and consensus-building
Familiarity with collecting and using data to drive decision-making
Experience with goal-setting, planning, implementation, and evaluation
Management/supervisory experience
Demonstrated ability to collaborate effectively with others
Willingness to do some travel

Columbia Missouri Information

Columbia, Mo., is known as an ideal college town, combining small-town comforts, community spirit and low cost of living with big-city culture, activities and resources. Home to nationally renowned public schools and other colleges and educational centers, Columbia is packed with restaurants and entertainment venues and hosts more than a dozen annual cultural festivals.

Benefit Eligibility

This position is eligible for University benefits. The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, and educational fee discounts. For additional information on University benefits, please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/benefits

Diversity Commitment

The University of Missouri is fully committed to achieving the goal of a diverse and inclusive academic community of faculty, staff and students. We seek individuals who are committed to this goal and our core campus values of respect, responsibility, discovery and excellence.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor of Human Resource Services/Affirmative Action officer at 573-882-4256.

To request ADA accommodations, please call the Disability Inclusion and ADA Compliance Manager at 573-884-7278.

EEO IS THE LAW

To read more about Equal Employment Opportunity (EEO) please use the following links:

EEO is the Law English Version
EEO is the Law Spanish Version
EEO is the Law Chinese Version

Internal Number: 33543

About University of Missouri-Columbia

The University of Missouri was founded in 1839 in Columbia, Mo., as the first public university west of the Mississippi River and the first state university in Thomas Jefferson's Louisiana Purchase territory. Today, MU is a $2.1 billion enterprise and an important investment for the state and nation. MU provides all the benefits of two universities in one: It's a major land-grant institution with a statewide mission of service to citizens and Missouri's largest public research university. Considered one of the nation's top-tier institutions, Mizzou is the flagship campus of the four-campus University of Missouri System. It is one of only 34 public universities, and the only public institution in Missouri, to be selected for membership in the Association of American Universities. The state’s most comprehensive university, MU offers more than 300 degree programs through 19 colleges and schools and is one of only five universities nationwide with law, medicine, veterinary medicine and a nuclear research reactor on one campus. Mizzou What is Mizzou? Learn about the history and traditions behind the name Mizzou has a diverse enrollment with 35,000 students from every county in Missour...i, every state in the nation and 120 countries. The favorite classroom for the best and brightest, Mizzou attracts more valedictorians, Curators Scholars and Bright Flight Scholars than any other college or university in Missouri. Twenty-six percent of MU freshmen come from the top 10 percent of their high school classes. MU’s nationally prominent faculty bring discoveries into the classroom, publish more than 1,600 books and scholarly articles each year and spend about $235 million annually on scientific research; they account for 70 percent of the research dollars flowing to Missouri public universities. Ninety-two percent of full-time, ranked faculty hold doctorates or the highest degree in their field.

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Director of Student Services and Academic Retention

University of Missouri-Columbia

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