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Basic Needs Case Manager (4564U) 6958

University of California Berkeley

Details

Posted:

March 24, 2020

Location:

Berkeley, California

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Salary:

Open

Categories:

Staff/Administrative, Student Affairs/Services

Basic Needs Case Manager (4564U) 6958About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan .

Application Review Date

The First Review Date for this job is: April 3, 2020.

Departmental Overview

In Spring 2013, UC Berkeley established the first of its kind institutional committee to address college student financial, food, and housing insecurity. Today, this committee is known as the UC Berkeley Basic Needs Committee. The committee is made up of undergraduate students, graduate students, staff, faculty, administrators, and off-campus community partners. The Committee is united in a commitment to build and institutionalize support systems to secure food, housing, and wellness security of our campus community. The 2017 UC Food and Housing Security Report confirmed that 39% of undergraduates and 23% of graduate students at UC Berkeley experienced food insecurity during the academic year. Based on mixed methods studies on college student basic needs, the Basic Needs Committee has identified four areas of focus: (i) research, (ii) prevention, (iii) sustainability, and (iv) advocacy.

In 2018, the UC Berkeley Basic Needs Committee hired a Basic Needs Manager in order to expand Basic Needs services and programming, including case management and housing support services, as well as opening a Basic Needs Center. The need for Basic Needs case management services has been confirmed and the hiring of a dedicated Basic Needs Case Manager will allow for the scaling of services to mirror the population of students in need.

Responsibilities

Student Crisis-Resolution Case Management

Provides Case Management and coordination for student cases that include challenges with basic needs, particularly emergency housing.
Connects students with the appropriate basic needs resources on- and off-campus, serving as a campus liaison to community resources.
Works collaboratively with various departments and student service areas on individual action and support plans for students of concern.

Case, Resource & Referral Consultation

Provides consultation for campus staff, faculty and administrators around Basic Needs resources and services
Develops and maintains relationships with internal and external campus stakeholders critical to program success.

Data Management, Research, and Reporting

Maintains detailed, private reports of student and stakeholder communication and meetings, including case notes, referrals provided, statistics and follow-up.
Logs accurate notes into database used by the Division of Student Affairs

Housing Support

Participates in the Housing Support work group to inform Housing Support Protocol
In conjunction with the Basic Needs Manager, works to update the Housing Support Protocol based on student housing needs

Professional Development

Identifies national trends in relation to working with basic needs distressed students.
Keeps abreast of current literature and developments in the field of Equity & Inclusion, Student Affairs, Social Welfare, and Case Management.

Required Qualifications

Case Management Skill Set

Advanced knowledge of advising and counseling techniques.
Knowledge of risk assessment procedures.
Advanced skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance.
Strong project management, problem identification, and reasoning skills.
Knowledge of, or ability to quickly learn, university and community resources to assist students in meeting mental/physical health, financial, academic, and other basic needs.
Broad knowledge of physical and mental health care and service; crisis management/prevention; and educational outreach to students, staff, faculty, and parents.
Knowledge of Behavioral Intervention and crisis management techniques.
Knowledge of the impacts of complex trauma and best practices for addressing individuals experiencing trauma.

Power, Privilege, and Intersectionality Skill Sets

Advanced knowledge of the structures and systems that disproportionately impact individuals from marginalized or low-resource communities, with demonstrated awareness and engagement in addressing the particular impacts of race/ethnicity, gender, sexuality, immigration status, disability, nationality, religion, veteran status, and other statuses impacted by social structures.
Knowledge of the intersectional impacts of identities within a framework of power and privilege, specifically understanding of the exacerbation of resource-scarcity for individuals from multiple marginalized backgrounds.
Demonstrated emotional intelligence and agility necessary to address the complex needs of diverse students, staff, and community partners.

Communications Skill Sets

Advanced communication skills to present and convey information to students, staff, faculty, and parents in a way that each group would receive it best.
Ability to identify problems, use sound judgment and reasoning to make crucial decisions autonomously.
Excellent interpersonal skills including both oral and written communication, including experience conducting presentations to large and small groups.

Education

Bachelor's degree in related area and/or equivalent experience/training.

Preferred Qualifications

Master's degree from an accredited school in Social Work, Counseling, Student Affairs Higher Education, or related Mental Health fields, and or equivalent training/experience.
Two or more years of post-master's experience, and or equivalent training/expereince, is preferred.

Salary & Benefits

This is a full-time (40-hours per week), three (3) year contract appointment with an anticipated start date in July 2020. Hiring range is $67,000.00 - $72,000.00 per year and is commensurate with experience.

For information on the comprehensive benefits package offered by the University visit:
https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

How to Apply

Please submit your cover letter and resume as a single attachment when applying.

Other Information

This is a full-time (40-hours per week), three (3) year contract appointment with an anticipated start date in July 2020.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=6958&PostingSeq=1

Internal Number: 1880233

About University of California Berkeley

The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.

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Basic Needs Case Manager (4564U) 6958

University of California Berkeley

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