At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.
Application Review Date
The First Review Date for this job is: April 2, 2020
There are multiple openings for this position and the listing will remain open until filled
The L&S Office of Undergraduate Advising (OUA) provides advising and counseling to new 1st year and transfer admits, currently enrolled and readmitted undergraduate students (approximately 23,000), parents/family, faculty, staff or other administrative units regarding academic programs, policies, procedures and College and University requirements. OUA enforces and adjudicates the academic regulations of the College in order to ensure the integrity of the degree and the continuing quality of the institution. Decisions made by OUA impact all academic units within the College of Letters & Science and set precedent for other colleges on campus. College Advisers discuss majors, enrichment opportunities, student support and engagement, resources, and College and University requirements. Services provided include scheduled individual advising sessions, group advising, satellite advising, outreach activities, and advising via online communication platforms such as Google Hangouts, webinars, online chats, and bCourse orientations. OUA works collaboratively with both academic and administrative departments across campus. OUA has begun to implement an Advising Neighborhood model by division and academic discipline which will result in College Advisers and Undergraduate Major Advisers working more closely and collaboratively to enhance the student experience.
Empower students through holistic and collaborative advising to achieve their own definition of academic and personal success. Engage and build relationship with students to maximize their experience at Berkeley.
Work with and build relationships with undergraduate major advisers (in assigned advising neighborhoods) to assist in the smooth transition of students, undeclared to declared.
Apply advanced student development and academic advising theories, knowledge, and experience to support undergraduates in identifying, defining, and obtaining their educational goals.
Advise students on majors and preparation for careers and graduate work (requiring knowledge of 70+ majors, 60+ minors, pre-professional programs, and joint majors with other schools and colleges).
Advise students on the wide range of course possibilities and/or ways to complete complicated degree requirements.
Explain registration and enrollment procedures and assist students in taking full advantage of a wide range of academic and nonacademic enrichment opportunities such as study abroad, internships, undergraduate research opportunities, scholarships, and extracurricular activities.
Based on extensive knowledge of College policies, advise students on rules, regulations, and requirements as well as provide assistance on all aspects of a student's academic experience.
Help students make connections with academic and non-academic departments, and make referrals to appropriate resource.
Assess and monitor students' academic progress to ensure timely declaration of major, adherence to overall unit limits, and advancement to degree. This includes, but is not limited to tracking progress, understanding grade points and calculating balances.
Place academic registration holds and/or require scholarship contracts for students who are out of compliance with College expectations.
Verify students' completion of degree requirements, including circumstances when there are no clear precedents or articulations, or when transfer work is involved.
Apply different forms of advising: 1:1, group, satellite, webinars, chats, workshops, etc.
Counsel students experiencing complex and simultaneous problems resulting in academic difficulty. Identify barriers, distractions, and complications contributing to academic probationary status or dismissal.
Help students recognize these key non-academic issues, and determine proper referrals for students whose academics may be adversely affected by mental health, study habits, financial, personal or family issues or crises and initiate contact on students' behalf for additional therapeutic counseling and/or assistance from other units.
Set terms for students who have been academically dismissed and provide guidance on how students can return and be successful. Identify intricate student issues/grievances such as alleged discrimination and complex grade dispute issues and refer to appropriate departments.
When necessary, place advising service indicators.
Advise on special eligibility requirements such as Honors programs, fellowships, and scholarships.
Develop and maintain thorough knowledge of College policies, rules and regulations.
Create and implement workshops for students.
Present information effectively in individual and group situations using electronic, written, and oral formats.
Serve on Advising Teams, and assist in developing and implementing innovative joint ventures with Divisions and tertiary groups.
Present and lead workshops, identify Golden Bear Advising activities, advising fairs, and other events; initiate, plan, and deliver cross-training programs.
Inform other departments and campus offices on the impact of OUA policies (Summer Sessions, University Health Services (Tang), EOP, TRSP, ASC, DSP, etc.).
Assist in the creation, analysis, and implementation of College deadlines, procedures for change of major or minor, readmission, late changes to course schedules, and retroactive actions.
Participate in special programs and projects directly related to the mission of the office.
Serve as the L&S campus consultant, resource, and liaison to a number of academic and administrative units on campus; provide information, clarification, and interpretation of College policy to the staff and faculty; participate on campus-wide committees, such as Admissions' Freshman and Transfer Yield Committee.
Collaborate with other university offices (Admissions, Registrar, UHS, DSP, TRSP, New Student Services (NSS), Financial Aid, Summer Sessions, etc.), and consult and refer students experiencing academic, financial, and personal difficulties.
Maintain professional growth and development through attendance at weekly office-wide training sessions, seminars, conferences, cross-campus committees, and through participation on campus-wide committees and in professional organizations.
Attend and give presentations in the office and at conferences such as the UCB Advising, Counseling, and Mentoring Conference, UC system-wide Academic Advising Conferences, and regional and national NACADA conferences.
Advanced knowledge of advising and counseling techniques
Advanced knowledge and understanding of student development theory.
Thorough knowledge of and/or ability to quickly learn 70+ L&S majors, 60+ L&S minors, and basic knowledge of other colleges and schools.
Thorough knowledge of or ability to learn college policies, procedures, and requirements.
Advanced skills in judgment, decision-making, problem solving, and project management.
Strong abilities in reasoning, problem identification, and development of creative solutions to complex problems.
Strong interpersonal skills and proven ability to create and maintain effective working relationships with faculty, staff and students in a diverse, inclusive campus climate.
Strong organizational skills and ability to multi-task, work under pressure, and adjust priorities when dealing with competing and complex tasks.
Administrative experience in a college setting.
Excellent verbal and writing skills.
Basic computer skills.
Bachelor's degree in related area and/or equivalent experience/training.
Please submit your cover letter and resume as a single attachment when applying.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.