A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
This position is responsible for the management of the Ongoing Professional Practice Evaluation (OPPE) program and completion of projects associated with the program. OPPE is factored into the decision to maintain existing privileges, revise privileges, or revoke privileges prior to or at the time renewal. This position will be responsible for ensuring departments and divisions are complying with the completion of the reviews in a timely manner as well as working with departments and divisions to develop and integrate metrics into the system to be used for the evaluation process. The person in this position will be responsible for taking projects on metric integration form concept through completion, developing detailed work plans, schedules, recognizing resources needed, and regular status update reports to the OPPE work group. This role will analyze, compare and evaluate various courses of action and have the authority to make independent decisions on matters of significance, free from immediate direction, within the scope of their responsibilities.
Typical duties for this position include, but are not limited to:
Data Analysis and Development:
Guides leadership on appropriate metric development across multiple medical, surgical, and pediatric disciplines and in the inpatient and outpatient setting
Works with physician leadership to develop metrics and strategies to improve performance
Possesses and applies a broad knowledge of measurement, and performance improvement to the completion of difficult tasks
Use Lean tools for critical thinking and problem solving
Provides oversight for the OPPE program
Provides analytical guidance to OPPE team
Develops mechanisms to efficiently manage OPPE program, including development of workflows, procedures, and compliance expectations, consistent with the Joint Commission requirements
Liaisons with departments for development of metrics, building metrics, and coordinating metric integration
Represents the Office of Clinical Affairs/Medical Staff Services on assigned committees
Routinely reports out to leadership on changes and new developments
Liaisons with the Office of Clinical Affairs when practitioner performance issues are identified via OPPE
Ensures OPPEs are completed on time, consistent with UMHHC policy
Follow-up with non-compliant departments
Develops and maintain escalation procedures for non-compliance
Manages the integration of vendor tasks and tracks and reviews vendor deliverables.
Trains Chairs, Service Chiefs, and local users how to use the OPPE system
Ensures profiles and subgroups are kept up to date and accurate
Maintains provider user accounts and control system access, scheduling reviews for new providers
Develops and maintain system access policy
Acts as part of the database support team
A Bachelor’s degree and a minimum of 4 years of experience either in a Medical Staff office managing the OPPE program, or working in Quality Improvement with decision support systems. Extensive experience with data analysis and working with multiple data sources, interacting directly with physician groups for metric development and monitoring.
Extensive knowledge of NCQA, Joint Commission, CMS, State, or other regulatory body rules and regulations. Demonstrated excellent interpersonal, problem-solving and communication skills, both written and oral. Excellent organizational and multi-tasking skills. Ability to work effectively, cooperatively and professionally with a diverse group of faculty and staff.
Accurate and detail oriented, along with the ability to handle multiple tasks and priorities simultaneously with numerous interruptions. Exercise good judgment and work under pressure, with strong time management skills. Pride and ownership of assigned responsibilities, and demonstrated ability to work independently with a positive attitude.
Master’s degree with 5 or more years of experience. Background in a healthcare discipline. Experience with Midas Statit PPR or other Midas products. Knowledge of VisualCACTUS. Familiar with other database technologies.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 185870
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.