Memorial Sloan Kettering Cancer Center is seeking a Patient Financial Services Counselor . The PFS Counselor will evaluate patients ability to pay their hospital and physician balances by requesting and analyzing financial data provided by the patients. They will determine eligibility for Medicaid, as well as MSKs Financial Assistance Program. The counselor will prepare and submitNYC Medicaid applications on behalf of New York City residents and educate non-New York City patients applying for Medicaid.

You Will:

• Review all referral forms and determine the appropriate assistance program for which they may qualify in absence of supervisor
• Review and analyze all financial documents provided by guarantor or designee to determine if patient will qualify for MSKs Financial Assistance Program
• Follow departmental and program policies and procedures
• Educate guarantors about Medicaid application process and actions to take if Medicaid is denied
• Review and analyze all financial documents provided by guarantor or designee to prepare Medicaid application for New York City residents, following departmental policies and procedures and Medicaid program requirements
• Code accounts to indicate status according to departmental procedures
• Enter smart cards and referral messages in the Patient Accounts system according to departmental guidelines
• Collect statistics for operational purposes and send packages to scanning

You Have:

• Bachelor's Degree preferred
• A minimum of 2-4 yearsin patient accounts or physician billing
• Basic knowledge of Microsoft Word
• Basic knowledge of Microsoft Excel
• Excellent communication skills and the ability to speak with patients who may be under medical and financial duress at the time of the interaction
• Superior organizational skills #LIPOST