The Susan Samueli Integrative Health Institute (SSIHI) provides the best scientific research, education and clinical care integrating conventional and complementary medicine and strives to transform healthcare through the practice of integrative health by conducting rigorous research, promoting evidence-based treatment modalities, educating the public on well-being practices, providing individualized, patient-centered clinical care and providing services to the community that focus on obtaining optimal health.
The Practice Manager for the Susan Samueli Integrative Health Clinics is responsible for financial oversight, operational procedures, facilities management, and quality improvement efforts for the Integrative Health Clinic. The practice manager supervises clinic operations staff involved in routine functions and oversees administrative areas such as registration, new patient coordination, scheduling, medical records storage and maintenance, facilities, insurance authorizations, and clinical support staff such as medical assistants. The practice manager works in collaboration with the Director of Clinical Operations and the Medical Director to develop policies and procedures for clinical care with a focus on improving the patient experience. The practice manager partners with ancillary support services throughout the University to coordinate program development, electronic health record, call center, and performance improvement initiatives. The practice manager will also coordinate affiliations and hospital service agreements.
5-7 years of relevant work experience in clinical practice management
Experience with clinical productivity analysis and cost containment initiatives, particularly in academic medicine setting.
Bachelor's degree in related area and / or equivalent combination of experience / training.
Skills to supervise support staff in clinic / center administration, and to effectively manage multiple priorities in a fast-paced, dynamic environment.
Knowledge of practice operations, patient-scheduling systems, medical and insurance terminology, applicable information systems, patient service standards, and regulatory requirements.
Basic knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources issues and performance, and to provide input to decision-making on human resources matters.
Detail oriented, with the ability to apply analytical and critical thinking skills to quickly analyze problems, determine appropriate level of intervention, and apply effective solutions.
Solid interpersonal skills for effective information exchange and problem solving with all levels of management and staff, consultants, and outside agencies.
Skills in written and verbal communications, with the ability to convey complex administrative, clinical, and technical information in a clear and concise manner, and to produce a variety of reports and analyses.
Knowledge of business software and specialized applications and data management systems used in clinic / center operations.
Preferred MBA, MHA, MHSA or similar Master's Degree
Knowledge of the Orange County healthcare market
Knowledge of University and medical center organizations, policies, procedures and forms
Knowledge of financial and accounting concepts and practices especially as relates to practice management
Final candidate subject to background check. As a federal contractor, UC Irvine is required to use E-Verify to confirm the work status of individuals assigned to perform substantial work under certain federal contracts/subcontracts.
The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy .
Below are general guidelines on the position's physical, mental, and environmental working conditions. In accordance with applicable state and federal law, UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500.
Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UCI's unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities.