At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.
Have you ever wondered what, exactly, the Graduate Division does to serve almost 11,000 graduate students in more than 100 graduate degree programs?
As a central service center for the entire campus, the Graduate Division works to guide and assist students from the moment of admission, through the various milestones of their progress, to the completion of their degree requirements. We provide academic, personal, and professional support services that are vital to the everyday well-being and life-long successes of Berkeley master's, professional, and doctoral students.
As the authoritative resource and chief advocate for graduate education, the Graduate Division ensures the equitable administration of policies governing graduate studies across Berkeley's seventeen schools and colleges. As the administrative arm of the Academic Senate's Graduate Council, we partner with the faculty and staff of each program and the deans of each school and college to maintain the world-renowned quality of Berkeley's graduate education.
By fulfilling those responsibilities, the Graduate Division acts as a steward for the generosity of supporters of graduate education at Berkeley.
The Graduate Division Information Systems Manager (ISM) works with campus partners to improve operations by adapting campus IT services to support graduate education across campus. With a team of business analysts, the ISM supports operations of the Graduate Division by 1) creating service agreements covering the use of campus systems, 2) configuring systems for the use of graduate program staffs across campus and 3) maintaining systems as requirements change. The ISM also plans Graduate Division 4) equipment purchases, 5) coordinates desktop support with CSS-IT and serves as the 6) information security contact.
Coordinates development, configuration and support of Student Information Systems processes related to graduate education with the campus SIS office and graduate program staffs.
Supervises configuration and support of graduate admissions processes across campus implemented in Slate.
Helps analyze the needs of functional departments and helps to establish priorities for feasibility studies and systems design and implementation to develop new and/or modify information processing systems - in particular to support graduate co-curricular activities in the areas of GSI training and graduate student professional development.
Administers Graduate Division document management system and serves as the Graduate Division information security contact.
Recommends hiring of new employees, salary actions, terminations, and performance ratings related to technical staff that support Graduate Division software.
Recommends equipment purchases and coordinates desktop support with CSS-IT. Serves as the contact for software vendors who license software to Graduate Division.
Has solid knowledge of information systems - particularly PeopleSoft Campus Solutions.
Has solid knowledge of related principles and concepts to provide solutions in higher education.
Has solid interpersonal and management skills.
Requires solid ability to communicate highly technical information in a clear and concise manner to both technical and nontechnical personnel.
Experience with configuring and supporting users of delivered software.
Solid ability to gather, organize, and analyze data in the completion of assignments.
Bachelors degree in related area and/or equivalent experience/training.
Salary & Benefits
This is an exempt, monthly paid position. Annual salary is commensurate with experience.
For information on the comprehensive benefits package offered by the University visit:
Please submit your cover letter and resume as a single attachment when applying.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.