The Community Health Worker works in partnership with the primary care team to assist patients and their families to improve holistic individual and community health. Responsibilities include culturally appropriate health promotion and education in OHSU Family Medicine Clinics, outreach, and community engagement.
The Community Health Worker demonstrates strong verbal and written communication skills, is self-directed, and is skilled at developing relationships quickly. The incumbent is efficient and effective in assessing and delivering direct patient care, has an in-depth knowledge of local community resources, is innovative, thinks creatively, and demonstrates flexibility.
Direct Patient Services and Documentation-Respond to care team referrals and patient self-referrals for care coordination, individual and family support, health promotion, and resource system navigation. Areas of knowledge include mother/baby, substance use, mental chronic disease management, supportive counseling, behavioral activation. Documents services appropriately in EHR in accordance with existing workflows to ensure continuity of care.
Health Education/Promotion-Develops and delivers culturally congruent and trauma informed health education classes, presentations, and written materials for a variety of audiences to include healthcare providers, community members, and patients.Develops systems and services that encourage patient engagement and increase health behavior change. Innovation in this area may include community based interventions, home visits, family system intervention.
Outreach-Performs assessment of clinic community and patient population needs in coordination with appropriate clinic leadership. Develops and delivers outreach to identified targeted populations. Coordinates and collaborates with community partners to increase successful patient referrals. Represents and promotes program to internal and community partners.
Community Engagement-Develop and maintain effective working relationships with care team members, patients and community partners. Participates in regular team, group, and individual care conferences in order to provide CHW professional perspective and provide support for patient, as needed. Collaborates with clinic patient advisory groups in order to increase participation through bridging relational gaps.
High School diploma or equivalent.
Two years of relevant work experience in a mission driven organization.
One year work experience with underserved populations with complex medical and social needs.
Certified Traditional Health Worker
Unrestricted drivers license
Vehicle Registration and Insurance
BLS/CPR (to be obtained within 6 weeks of employment)
Intermediate level skills in Microsoft Word, Excel and Outlook
Understanding of Social Determinants of Health and role of SDH in healthcare
Ability to work independently utilizing critical thinking, problem solving, and time management skills
Skill in developing and maintaining professional relationships quickly
Ability to plan and deliver interactive health education classes and presentations for a variety of groups
Demonstrated understanding of trauma informed and patient centered care or willingness to learn
Ability to interpret and follow policies and procedures
Experience working in a medical service delivery system or health plan (Medicare, Medicaid)
Experience providing direct service, community outreach, and or advocacy
Experience working with an electronic health record, EPIC platform preferred
Interest and experience in program development, improvement and assessment
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or email@example.com.
As the state's only health and research university, OHSU brings together patient care, research, education of the next generation of health care providers and scientists and community service to improve the health and well-being of all Oregonians.The university is a conduit for learning for more than 2,800 students, providing training to interns, residents and fellows in postgraduate medical and research. It is the only place in Oregon that grants doctoral degrees in medicine, dentistry and nursing. OHSU cares for more than 251,000 patients each year from around the region and takes a leadership role in contributing to solutions involving the health of the state and the nation, such as health care access and transparency, ethics and workforce shortage. Beyond providing critical health care services, quality education and cutting-edge research, OHSU also is a key economic and social force in the Northwest. With an annual operating budget of $2.06 billion and more than 14,000 employees, OHSU is Portland?s largest employer. Its size contributes to its ability to provide... many services and community support activities not found anywhere else in Oregon. For more information visit http://www.ohsu.edu/xd/about/index.cfm