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PROGRAM ADMINISTRATOR

University of Washington

Details

Posted:

March 15, 2020

Location:

Seattle, Washington

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Salary:

Open

Categories:

Education/Training, Staff/Administrative, Student Affairs/Services

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for six consecutive years.

UW Continuum College (UWC²) expands the reach of the University of Washington with programs like UW Professional & Continuing Education, International & English Language Programs, Summer Youth, and Osher Lifeline Learning Institute that meet the needs of various learners at all phases of their lives. We are focused on removing obstacles to relevant educational opportunities by addressing geographic, financial, length of commitment, and time constraints, increasing access to knowledge for more people. By looking ahead and experimenting with new approaches, we are creating new educational opportunities to help people thrive in a world of change.

UWC² has an outstanding opportunity for a Program Administrator within their Academic Programs Operations team.

Are you energized by work that involves adaptability, strategic organization, and multi-tasking? If so, consider promoting your professional growth as a Program Administrator (PA) with UWC². This multi-faceted position maintains, implements, and delivers a diverse portfolio of high-quality degree, certificate, and specialized programs delivered in a variety of formats. The PA makes key decisions in collaboration with program managers to ensure the success of the day-to-day operation of their programs.

The PA will be knowledgeable of a wide range of UWC² and UW policies and procedures governing programs, instructors, and students. To thrive in this role, the PA will work effectively across operational teams internally within UWC², with other academic and support units at the University, and with instructors and students. Overall, this position safeguards the effectiveness and efficiency of key processes and complex tasks that are central to the success of these self-sustaining programs.

In addition, the PA works as part of a team to proactively engage with leading professionals, campus partners, professional associations, and the UWC² marketing team to raise awareness and ensure we meet the needs of the adult learning communities we serve.

RESPONSIBILITIES:
COURSE AND INSTRUCTOR MANAGEMENT
Responsible for course data management, which drives numerous processes to ensure positive student experiences. Prepare instructors for their courses, providing information on system access, processes, and procedures. Familiarize instructors with course expectations and responsibilities. Facilitate efficient room, equipment, and technology needs and assignments.

PROGRAM LIAISON AND COMMUNICATION
Establish and maintain strong communication channels with all stakeholder groups, campus partners and internal support teams to proactively plan and resolve operational issues. Contribute to and provide quality control for website content. Process program applications based on standardized review procedures.

FACILITATIVE PROGRAM LEADERSHIP
Seek opportunities to update and improve the operational processes and procedures associated with programs and courses. Participate in training new AP Operations team members. Assist in training new program managers on PA role, as well as on the student information system. Provide coverage for team members who are out of the office or during times of staffing transitions. Assign work to student assistants as needed.

COMMUNITY ENGAGEMENT AND PROGRAM PROMOTION
Contribute to marketing and recruiting efforts through event planning, advisory boards, information sessions, and other community outreach activities.

FISCAL ADMINISTRATION
May perform some budget preparation and program set up in the student information system in conjunction with Fiscal Services.

UWC² team members bring their talents to a successful, respected, and financially self-sustaining continuing education environment that values collaborative decision-making, innovative solutions, and environmentally sound green practices. We are passionate about improving the educational experiences of our students and creating lasting partnerships with campus and our community.

REQUIREMENTS:

Bachelor’s degree in Sciences, Humanities, Business Administration, or other related field and at least two years of increasingly responsible administrative experience.

Strong working knowledge of the Microsoft Office Suite and intermediate proficiency in the use of Internet technologies and database systems.

Ability to enter, review, and analyze data using various UW systems.

Skills and experience in writing, editing, and proofing.

Excellent oral and interpersonal communication skills.

The ability to work in a professional manner both as a self-starter and as a team member.

DESIRED:

Demonstrated effectiveness in managing multiple priorities and programs within a highly complex and fast-paced organization.

Familiarity with administrative policies and procedures in a university environment, or specifically the University of Washington.

A record of cultivating a strong team environment for achieving the goals of the organization within a customer service environment.

Working knowledge of basic accounting and budgeting principles.

Application Process:
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

Internal Number: 177814

About University of Washington

Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.

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