Assist with all aspects of patient care.Â Answers patient phone calls, verify insurance benefits, prepare charts for clinic and prepare charge tickets for clinic visits.Â Coordinates organization and standardization of Spine Center forms and ensures proper approval. Manages document flow in the office, including sorting and distribution of faxes and indexing, batching and sorting of documents to be sent to central medical records. Triage patient calls to licensed personnel when medical judgment or advice warranted. Cross cover front reception:Â arrival of patients, collection and posting of over-counter monies, batch closure. Coordinate clinic schedules, patient appointments and follow up.Â Obtain authorization and coordinate diagnostic testing for patients as ordered by Spine Center provider.Â Must be comfortable with computers and medical terminology.Â Must work with any and every physician in the Spine Center.Â Other duties as assigned.Â
Minimum Education:High school graduate or equivalent Minimum Experience/Knowledge:Entry level accepted; 1+ years experience in acute care or ambulatory care setting preferred. Ability to communicate effectively in English both verbally and in writing. Knowledge of medical terminology preferred. Familiarity with word processing, IDX, Cerner, PBAR and scheduling software is preferred.Required License/Certification:Fire and Safety Certification. If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date. BLS for Healthcare Provider from American Heart Association card preferred.
Internal Number: REQ20087254
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.