Job Summary/Basic Function: PRIMARY DAILY RESPONSIBILITY: Identify students at risk of withdrawal from the university and provide connections to help them succeed in their fields of study and graduate from Lamar University.
GENERAL DESCRIPTION: Lamar University's Retention & Student Success Office (RSS) and the College of Arts & Sciences (A&S) seek a Cardinal Coach-Student Retention Manager to assist with the college's undergraduate student retention efforts. This is a full-time professional staff position who reports to the Director of the Undergraduate Advising Center and collaborates extensively within RSS, Enrollment Management, and the College of A&S, as well as across campus with academic and student service departments, faculty, and staff.
Establish A&S student retention office and processes based on successful models and best practices
Identify students at risk of withdrawal from the University and students with progression barriers, using extant and finding new data, and connect them with academic and campus resources
Deliver student outreach based on data analysis, referrals, reports, and student needs
Coordinate with A&S Dean, Advisors, departments, faculty, and staff to gather and provide information and reports on student progress
Contribute to student success initiatives within the Undergraduate Advising Center, STAR Services, RSS, and other support departments
Lead efforts and facilitate communication of Cardinal Coaches in all Lamar University Colleges
Manage and analyze A&S student retention data using EAB Navigate system, Banner, and similar programs
Assess, evaluate, and grow programs
Participate in professional development and student success research
Minimum Qualifications: KNOWLEDGE, SKILLS, AND ABILITIES: Data management and analysis skills Knowledge of university educational system and student retention programming Computer skills, including proficiency in Navigate and Banner systems and Microsoft applications High level organizational and interpersonal skills Superior oral/written communication skills Demonstrated ability to participate in a highly collaborative work environment Demonstrated ability to create a supportive, inviting, and inclusive atmosphere Ability to represent Lamar University with high levels of professionalism and customer service
QUALIFICATIONS: Bachelors degree from a regionally accredited college or university Two (2) years of data management experience Two (2) years of higher education experience
Preferred Qualifications: PREFERRED QUALIFICATIONS: Masters degree Three to five (3-5) years of higher education experience At least one year of experience in academic support, advising or counseling in higher education
Security Sensitive Statement: This position is security-sensitive and thereby subject to the provisions of the Texas Education Code 51.215, which authorizes the employer to obtain criminal history record information.
Lamar University is an affirmative action/equal opportunity employer. It is the policy of Lamar University not to discriminate on the basis of non-relevant criteria including, but not limited to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, disability, or veteran status in its educational programs, activities, admissions or employment practices.
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Home to more than 14,000 students, Lamar University is one of the fastest growing universities in Texas and is a member of The Texas State University System. LU offers more than 100 programs of study leading to bachelor’s, master’s and doctoral degrees. The 270-acre campus in Beaumont is about 90 miles east of Houston and about 25 miles west of Louisiana