Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 40 hours per week. Hours are generally normal business hours but may vary due to physician and patient needs.
Department Name/Job Location:
This position is in the Department of Internal Medicine, Gastroenterology Division. The position is located at Wohl Hospital.� This position is for the Medical School Campus.� The majority of activity will be at the Washington University Medical Center.� Some coverage at sites such as Barnes Jewish West County Hospital and South County Center for Advanced Medicine is required.
Position functions as an LPN to physicians in the Gastroenterology Division.� Helps to ensure the orderly and timely provision of excellent inpatient and outpatient medical care.� Position functions within a team environment in the Gastroenterology Division.� Fast-paced medical office work environment with work deadlines, periodic crisis management, patient/family interaction, potential exposure to infectious materials in the clinic setting.�� Extensive time spent on the phones and computer terminals.
PRIMARY DUTIES AND RESPONSIBILITIES:
Acts as a liaison between physicians and patients, fielding phone calls, follow-up with patients, referring physicians and their support staff, clinical justification for insurance reimbursement of patient medication, answering questions, scheduling outpatient office visit appointments and communicating lab results.
Schedules tests and procedures; coordinates schedules with inpatient and outpatient nursing staffs, patients and physicians.� Completes necessary paperwork accurately and thoroughly.� Makes appropriate phone calls and coordinates those involved in successfully providing outpatient as well as inpatient care.
Explains pre- and postoperative instructions to patients and calls patients with test results.
Occasionally assists physician in outpatient office setting, and assists in supporting the physician follow-up plan for the patient during their office hours.
Aids in the updating and data entry in electronic medical records.
Alerts physicians of abnormal test results.
Assists in the assessment, monitoring, and termination of prescribed tests.
Observes, monitors, and responds appropriately to changes in patient treatments.
Reviews patient data and communicates pertinent information to superior in a timely manner, charting entries appropriately.
Administers medications as prescribed within state and facility guidelines and performs CPR when required.
Participates in development, implementation, and evaluation of patient care plans with other members of the patient care team.
Triages whether radiology is needed prior to biliary procedure interventions.
ESSENTIAL ADMINISTRATIVE FUNCTIONS:
Answers phone, screens and routes calls providing information in accordance with Division policy.
Provides assistance in the day-to-day administration of physician practices.
Arranges and coordinates meetings as requested.
May be asked to help cover in the absence of other supportive staff in the Gastroenterology Division.
Maintains a physician clinical and administrative schedule.
Occasional clinic work with direct patient care may be required.
Other duties as assigned.
The statements provided herein are intended to describe the general nature and level of work performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by the personnel so classified.
Graduate of LPN program.
REQUIRED LICENSURE/CERTIFICATION/REGISTRATION: Current LPN licensure in the State of Missouri and/or Illinois as applicable by State of work location or received within 3 months from date of hire; Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).
One year of related medical experience.
Interactive communication skills with ability to work with physicians, patients and support staff.
Strong interpersonal and organizational skills, a professional demeanor, and discretion.
Working knowledge of fundamentals of medical assisting, including anatomy, physiology and medical terminology.
Willingness to develop computer skills.
Base pay commensurate with experience.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
The Division of Gastroenterology at the Washington University School of Medicine represents one of the finest examples of an academic training program, dedicated to the study of digestive and liver diseases. The balance of outstanding faculty, exemplary facilities, and a cohesive philosophy ensure consistent excellence across the missions of maintaining national prominence in research, teaching and patient care.
Normal clinical office setting with exposure to patient elements, occasional standing/walking, lifting and moving patients, supplies, and equipment.
Internal Applicant Instruction:
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.