Provide administrative support to the Consolidated Billing Office (CBO).Â Provide support, data entry, research and projects in assigned unit.Â Work as a member of the billing team to provide smooth operational flow resulting in optimum customer (internal and external) satisfaction and effective/efficient processes.Â Ensures that all related documents are accurately sorted and separated to ensure the appropriate billing needs and processes are addressed according to a complex set of guidelines for each client and/or payor. This position may be If Assigned to Payment Posting:Â Prepare and reconcile payment batches, input payment data, review reports for accuracy, makes corrections as necessary.
The Account Representative will maintain consistent productivity standards as appropriate for their unit as well as maintain an average of 90% (score of 9.0) or better on Quality Reviews.
Minimum Education:High School or GED Minimum Experience/Knowledge:Two to three yearsâ experience in medical billing, coding, charge entry Working knowledge of Medicare, Medi-Cal/Caid, HMO, PPO, Commercial and Private Pay preferred. Working knowledge of CPT & ICD-9 and ICD-10. Experience with Computerized billing systems, Computer Peripheral Equipment, Fax, Personal Computer, Photocopier, and Scanning, and laws governing charging and collection effortsKnowledge of compliance, cost reimbursement, and insurance negotiating procedures. Ability to maintain confidentiality of sensitive information. Ability to recognize, evaluate, solve problems, and correct errors. Ability to deal courteously with patients and the public. Skill in establishing and maintaining effective working relationships with medical/office staff, insurance, organizations and the public.Excellent verbal and written communication skills.Ability to multi-task in a fast paces environment, prioritize projects and work independently with attention to detail.Demonstrate a high level of professionalism, customer service and interpersonal skills and operate under strict confidentiality.Required License/Certification:Fire and Safety Certification. (If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date.
Internal Number: REQ20086212
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.