A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
We are recruiting for an individual to serve as Case Manager and family counselor in this multidisciplinary setting. The Case Manager’s role is critical to the fluid functioning of the team. The Case Manager must understand the specific range of assessments and interventions provided by each discipline and provide support to both the team and the patient family so that the patient’s care proceeds as smoothly as possible. The Case Manager is also called upon to understand the patient’s care within the context of their complex psycho-social needs, so that any issues that interfere with effective coordinated care can be addressed.
I. Case Management - Responding to questions from providers, patients and other extended team members about the types of comprehensive rehabilitation services offered at MedRehab. This may include offering orientation tours of the facility.
- Facilitate patient scheduling by incorporating patient/family requests as well as the physician and treating therapists’ recommendations. Work with scheduling staff to assure that patient/family preferences are honored, as possible.
- Organize and chair all team meetings including Clinical Review and Initial Staffing, and prepare a team meeting summary document that includes information about patient goals, progress, and other care planning decisions and recommendations discussed by the team. This document is posted to MiChart.
- Contact external case managers to arrange for their participation at the team meeting.
- Request treatment updates from each extended team members prior to a patient’s scheduled PM&R or other medical appointments and provide those updates, as necessary, to the UMHS physician.
- Use the Coordinated Case Management Database (Microsoft Access) to monitor and track all aspects of the patient’s program status, including team meetings and contact information for extended team members.
- Monitor patient attendance and review the attendance policy that is signed upon admission, especially if a patient is demonstrating non-compliance. Problem solve with patients and their families should there be barriers to consistent attendance.
- Educate team members about insurance billing regulations that impact their care in the context of a multi-disciplinary program to assure that the allocation of therapy appointments is maximized given the patients therapy goals. Keep track of each patient’s insurance benefits relative to utilized visits and inform the patient and family about this so that families can plan effectively.
- Help facilitate effective discharge planning, including: (a) reinforcement of home care extensions of MedRehab therapy, (b) working with insurance carriers to assure that all discharge care components are in place, (c) providing information to families about any individual therapy schedules that will continue despite discharge from other therapies, (d) working with nurse case managers to assure continuity of care, and (e) assuring that patients have been scheduled for follow-up with their physicians.
- When necessary, coordinate intervention plans with the Office of Clinical Safety, including: (a) the development of patient contracts when behavioral or compliance issues arise, and (b) consult with faculty psychologists, physicians and therapists, as necessary, to develop a contract that conforms with care provider expectations of patient behavior and compliance.
- Serve as a liaison between MedRehab and the 6A Adult Inpatient services, by attending 6A team meetings one time a week. The liaison function is to monitor new referrals from 6A to MedRehab, provide input and guidance to the 6A team about the range of services that can be provided to specific patients and assisting the team to make decisions about appropriate disposition, and notifying the MedRehab team of upcoming planned admissions.
- Complete timely documentation for all case management contacts, including detailed notes about patient/family concerns and the interventions offered.
II. Psychotherapy - Provide crisis management intervention for patients, and for therapists when behavioral issues arise that require intervention. Consult with faculty psychologists and physicians to discuss any urgent or emergency interventions that may be required (e.g., if a patient reports suicidal ideation, abuse, increased substance abuse, marked change in clinical status).
- Consult with MedRehab faculty psychologists about other appropriate interventions, which may include facilitating a call to Hospital Security, contacting the Office of Clinical Safety, and assuring that all MedRehab staff are appropriately notified of any situations requiring special actions.
- Develop and implement educational sessions for patients and/or caregivers. - Under faculty psychologist supervision, participate in or co-lead diagnosis specific (e.g., SCI) or clinical problem specific groups. - Under faculty psychologist supervision, provide family or individual psychotherapy. - Under faculty psychologist supervision, implement behavioral protocols to improve patient’s functioning.
- With faculty psychologist supervision, complete timely documentation for all family, individual or group therapy contacts, including all necessary clinical information relevant to clinical decision making, patient concerns, and patient response.
In order to address these position requirements, we are seeking an individual with the following credentials and background:
At least two years experience providing case management services as part of an interdisciplinary neuro-rehabilitation team, consistent with the job duties outlined above.
At least two years experience with the provision of individual and family psychotherapy/behavioral interventions in a neuro-rehabilitation setting.
Requires a Master's degree in Clinical Psychology.
At least five years experience providing case management services as part of an interdisciplinary neuro-rehabilitation team.
At least five years experience with the provision of individual and family psychotherapy/behavioral interventions in a neuro-rehabilitation setting
Experience with specialized therapeutic cognitive behavioral techniques such as Mindfulness Therapy, Motivational Interviewing, Dialectical Behavior Therapy, Acceptance and Commitment Therapy, or others.
Experience facilitating treatment groups with multiple diverse elements.
Working knowledge and experience with varieties of insurance carriers/coverage as they affect rehabilitation treatment planning, including Auto No-Fault, Medicaid, Medicare, and standard health insurance.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 184578
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