About Northeastern: Founded in 1898, Northeastern is a global research university and a world leader in experiential learning. The same commitment to connecting with the world drives our use-inspired research enterprise. The university offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools. Our campuses in Charlotte, N.C., San Francisco, Seattle, and Toronto are regional platforms for undergraduate and graduate learning and collaborative research. Northeastern pursues advanced research in security and materials at the Innovation Campus in Burlington, Massachusetts, and in coastal sustainability at the Marine Science Center in Nahant, Massachusetts.
About the Opportunity: The Northeastern University Enrollment Research & Analytics team provides timely data analytics that inform and help guide strategic decision making across the entirety of the student lifecycle, from recruitment and enrollment through to persistence and graduation. Such analysis contributes to student recruitment strategy, admissions strategy and reporting, financial aid leveraging, predictive yield modeling, enrollment forecasting, and retention research. Reporting to the Associate Director of Enrollment Analytics, the Assistant Director of Enrollment Analytics will support Enrollment Management by providing data and analysis to inform strategic and tactical decisions.
Responsibilities: Key responsibilities include:
Leverage data management, analysis, and visualization skills to develop and standardize meaningful, user-friendly reports and dashboards for monitoring internal measures of operational performance.
Manage the unit's undergraduate Tableau Server environment through:
The development and maintenance of reports and dashboards related to all aspects of enrollment management from student recruitment and admissions, through to student persistence and graduation.
Managing Tableau Server access, data security, user roles and permissions
Providing consultation and support to end users on the use of the platform and soliciting and incorporating feedback on potential enhancements
Overseeing the overall structure of the reporting environment regarding its organization and consistency across reports
Build queries to extract and aggregate data from various sources, including student database and CRM systems, other University offices, the University data warehouse, as well as external agencies and institutions.
Monitor and clean large data sets to ensure reporting efficiency and accuracy. Collaborate with internal partners to identify, investigate, and resolve data quality issues.
Provide support and guidance in the areas of data analysis and reporting to data users across the university.
Analyze quantitative data involving student recruitment and admissions, enrollment, and student persistence behavior, specifically retention and graduation rate. Discover and communicate significant patterns, trends, and stories with enrollment data; provide recommendations based on analysis.
The individual in this position must understand the uses of student information within the university and work to enhance the quality and utility of the data produced from various systems. Strong technical and interpersonal skills are essential, as well as the ability to think critically and analytically, work independently and handle multiple tasks. The ability to distill and convey findings clearly is a critical component of the work.
Requires at least 2-5 years of demonstrated proficiency in data analysis, documentation, and reporting.
Advanced practical experience with BI and data analysis software (Tableau, SPSS, Alteryx, Hyperion, Excel, etc.) required.
Strong technical and interpersonal skills are essential, as well as the ability to think critically and analytically, work independently, and handle multiple tasks.
Demonstrated ability to understand various data structures and common methods in data extraction and transformation.
Demonstrated ability to analyze data, recognize patterns and provide informed recommendations for decision making.
Ability to summarize and present analytic work and findings in ways that are accessible to non-technical audiences required.
Creative problem-solving, superb attention to detail, and ability to manage multiple concurrent projects and activities required.
Excellent organizational and time management skills.
Proficiency with statistical software such as SPSS Statistics or R.
Understanding/familiarity of higher education and enrollment management a plus.
Experience with predictive modeling a plus.
Salary Grade: 11
Additional Information: Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.