Director of Institutional Assessment and Evaluation
About Northeastern: Founded in 1898, Northeastern is a global research university and a world leader in experiential learning. The same commitment to connecting with the world drives our use-inspired research enterprise. The university offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools. Our campuses in Charlotte, N.C., San Francisco, Seattle, and Toronto are regional platforms for undergraduate and graduate learning and collaborative research. Northeastern pursues advanced research in security and materials at the Innovation Campus in Burlington, Massachusetts, and in coastal sustainability at the Marine Science Center in Nahant, Massachusetts.
About the Opportunity: Northeastern University is seeking an innovative and knowledgeable professional for the position of Director of Institutional Assessment and Evaluation (DIAE).
Responsibilities: The inaugural director will be an integral member of the Office of the Provost, and will report to the Senior Vice Provost for Curriculum and Programs (SVPCP). As a member of the operational team of the SVPCP, the DIAE will oversee the assessment and evaluation processes for the university, and facilitate coordination regarding supportive training and technology. They will leverage collaborative partnerships with Information Technology Services (ITS), the Center for Advancing Teaching and Learning through Research (CATLR), the academic units, University Decision Support (UDS), and other on-campus groups, and use strong organizational and communication skills to plan for, deploy, and continually evolve the assessment and evaluation ecosystem at the university. As the manager of assessment and evaluation processes, the DIAE will ensure that effective resources are in place to support the development of assessment plans for all university academic programs and oversee the technology-enhanced logistics to support those plans. It is anticipated that the DIAE will chair an assessment advisory working group appointed from among university stakeholders. The DIAE will also coordinate with programs that undergo external accreditation to support those specialized assessment and evaluation needs.
One of the first objectives of the DIAW will be to develop a well-conceived, organized and progressive implementation plan, and longer-term, university-wide goals for assessment and evaluation that are consistent with Northeastern 2025 (https://www.northeastern.edu/2025/). The DIAE will be an innovator in deploying and nurturing a highly effective and responsive educational continuous improvement culture in a complex research and education organization with multiple campuses.
Master's degree required, Ph.D. in higher education or assessment related-field preferred, with ongoing, advanced training and experience in higher education assessment and evaluation processes.
Preferred 5 to 7 years of progressive responsibility and experience in higher education assessment, evaluation and continuous improvement processes.
Knowledge of higher education accreditation standards and processes.
Knowledge of accreditation requirements for higher education sectors relevant to Northeastern University.
Excellent interpersonal skills to promote effective collaboration and liaison with faculty, staff and administrators.
Excellent oral and written communication skills, including the ability to explain assessment processes and outcomes that is easy to understand by non-specialists.
Ability to manage multiple complex tasks without direct supervision.
Demonstrated ability to work collaboratively with a wide spectrum of constituents.
Excellent time management skills and ability to meet deadlines and prioritize tasks.
An excellent customer service and solutions-focused orientation.
An ability to work in a fast-paced organizational operations environment handling multiple assignments, function independently while directing multiple projects and priorities, and make sound decisions in a timely fashion.
Salary Grade: 13
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.