Position Description: Under the general direction of the User Support Manager(s) of the Office Technology Center, the incumbent is responsible for the day to day supervision of a team of student staff who provide hardware and software support to the Student Affairs Division. Duties include: Install, troubleshoot, track, document and upgrade departmental hardware and software; Provide on-site, telephone, and email support; Provide consultation to users on hardware and software needs as requested by OTC Director or User Support Managers; Document and maintain software licenses and hardware inventory; Assist in the implementation of standards and procedures to ensure computer security and compliance with OTC Policy; monitor day-to-day technical operations performed by student staff and provide second-level support. Communicate regularly with other campus computing groups to keep abreast of current trends in technology and computing.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy, see: UC Nondiscrimination & Affirmative Action Policy, https://policy.ucop.edu/doc/4000376/DiscHarassAffirmAction
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UCLA is known worldwide for the breadth and quality of its academic, research, health care, cultural, continuing education and athletic programs. UCLA offers undergraduate degrees in more than 127 majors and graduate degrees in 198 program areas. UCLA has 11 highly regarded professional schools. Eight are ranked among the nation's top 15 in their field by U.S. News & World Report. UCLA is consistently among the most popular campus in the nation for undergraduate applicants. The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability, or protected veteran status. Benefits:UCLA offers a comprehensive benefits package, including an average of three weeks' vacation per year; an average of 12 days per year sick leave; 13 paid holidays per year; health, dental and optical benefits; life insurance; disability insurance; the University of California Retirement Plan with 5 year vesting and various voluntary UC Savings Plans. There are also special programs and privileges available, such as accessibility to cultural and recreational programs, athletic events, and the University Credit Union.