A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
We enhance the student experience by working with Student Life and campus partners to provide creative technology solutions. Student Life Technology Solutions has a focus on developing relationships with Student Life units, understanding the units’ work, and providing tailored solutions while looking for economies of scale where it makes sense. Teams include Operations and Infrastructure, Web and Applications, Project management, and Business Intelligence.
We are looking for an experienced and enthusiastic Business Intelligence Manager to form and lead our Business Intelligence team. You will provide expertise in the design and execution of Business Intelligence (BI) and Digital Transformation (Dx) projects. You will join our Leadership team and report directly to the Director of Student Life Technology Solutions. As such, you will participate in forming the Technology Solutions strategy, and will have direct influence over the direction of IT in Student Life.
Form and manage a team of technical staff members within Student Life Technology Solutions (SLTS) to accomplish strategic BI and Dx projects. Oversee the Student Life Salesforce staff, CRM efforts and associated reporting efforts. Contribute to planning efforts to establish the strategy for BI projects. Develop influential relationships and genuine partnerships.
Manage multiple BI projects within Student Life, sometimes cross-functional, bring to completion on time and on budget. Design solutions with an eye towards user self-service within the unit. Work involves managing multiple BI projects and business process implementations.
Consult and collaborate with Student Life Unit Directors to establish relevant metrics and visualization methods for communicating trends, as they relate to strategic goals.
Assess the effectiveness of the infrastructure and tools used within Student Life to provide data analysis. Help oversee the definition and documentation of Student Life Data Governance, Data Privacy policies, and Data Warehouse policies, in collaboration with Student Life leadership in general, and the Director of Assessment and Research in particular.
You will stand out from others if you have experience with Tableau, Qualtrics, Salesforce, or SharePoint, or have Knowledge of University policies and procedures, including those regarding human resources, financial management, internal controls, procurement, and student services.
Bachelor’s degree in a quantitative field, Information Technology or a related field or equivalent combination of education, certification and experience.
Eight (8) years of relevant work experience in information technology that includes: data warehousing, business intelligence/analytics, project management, and production support.
Three (3) years of managing analysts in business intelligence/analytics, data integration, or a related technology including project management, goal setting, resource planning, and scheduling.
Three (3) years experience supervising including recruiting, mentoring, career development, performance management, and team building.
Relocation will not be offered for this position.
This role may have reporting obligations under Title IX and Clery.
Benefits at the University of Michigan
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:
Generous time off
A retirement plan that provides two-for-one matching contributions with immediate vesting
Many choices for comprehensive health insurance
Long-term disability coverage
Flexible spending accounts for healthcare and dependent care expenses
Being part of something greater, of serving a larger mission of discovery and care — that's the heart of what drives people to work at Michigan. In some way, great or small, every person here helps to advance this world-class institution. It's adding a purpose to your profession. Work at Michigan and become a victor for the greater good.
Minimum Starting Salary: $94,000
Your starting salary may vary depending on your qualifications, experience, and education.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 184398
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.