Location: West Barnstable, MA Category: Staff Positions Posted On: Fri Feb 14 2020 Job Description:
GENERAL STATEMENT OF RESPONSIBILITIES:
The responsibilities of the Institution Security Officer I (ISO I) include but are not limited to: operation of various telecommunications equipment including Computer Aided Dispatch (CAD), Portable Radio's, alarm systems, and law enforcement databases; receiving, responding, and communicating to field units; responding and assisting in emergencies; making notifications as directed; operating base station address systems; performing clerical functions; writing reports including articulated observations; and inspecting and patrolling the campus. Under the supervision of the Chief of Public Safety, the ISO I will effectively multi-task and be approachable and welcoming in assisting persons with directions and medical needs, issuing voucher for property, conducting audits, preventing criminal acts, and taking appropriate action with behaviors that may cause fear or harm to persons of the College. The ISO I will conduct surveillance, assist/participate in training drills, assist CALM Unit, and prepare/review department reports. The ISO I will stay current in applications of the following laws but not limited to, HIPPA, FERPA, Clery Reporting, Affirmative Action Policy, Title IX, and Sexual Harassment.
EXAMPLES OF DUTIES:
Operate a variety of communications equipment, including two-way radio, telephone, and computer system.
Patrol and make periodic rounds and security checks of buildings, grounds, and parking lots by foot.
Effectively handle or control emergencies by administering first aid, summoning assistance, directing traffic, and participating in searches.
Prepare reports and logs on the occurrence of fires, disturbances, accidents, crime investigations, medical/mental health occurrences, facility notifications, doors unlocked, and for any situation where Campus Police involvement is necessary, a report is required.
Monitor alarm systems (card access, carbon monoxide, fire and duress) throughout the College. Dispatch appropriate units as needed. Inspect firefighting and other safety apparatus in order to safeguard the facility's property and lives.
Record incident information in designated log including, but not limited to, Lost Property, Crime Log, No-Trespass Log, Sex Offender Log, and Report Exec writing software.
Confer/make notification to Barnstable, State Police, fire, EMS, and emergency personnel of emergency conditions within the college as directed by Chief of Public Safety.
Respond to and assist with inquiries on matters including, but not limited to, travel routes, parking, and pertinent rules and regulations on State Property.
Perform related duties such as screening persons, verifying identification, participating in searches for missing persons or property, locking and unlocking doors or gates, directing traffic, and any necessary duties required to prevent injury or damage to property.
Receive, screen, take messages from and refer incoming calls to the appropriate individual and/or department with mandatory return call information.
Receive emergency phone calls and dispatch emergency personnel to the scene.
Greet and direct visitors, answer questions, listen to complaints, provide information, and distribute safety related literature.
Maintain a welcoming demeanor towards the CCCC community, guests, and visitors.
Respond to 911 calls and assist in emergency.
Contact facilities management regarding emergency repairs, snow removal, etc.
Comply with federal, state, local laws as related to employment.
Contact the Chief of Public Safety regarding any student issues.
High school graduate or equivalent.
Excellent written communication skills, ability to clearly read and verbally communicate in English, and follow written and oral instructions or directives.
Excellent communication, customer service skills, and professional phone manners.
Ability to utilize sound judgment and maintain a calm demeanor in stressful and emergency situations, including when subjected to verbal and physical abuse.
Ability to walk long distances, stand for long periods, work alone, work/patrol in adverse weather conditions, and walk up and down steps effortlessly.
Ability to perform professionally when assisting persons with disabilities or physical/emotional challenges.
Physical capability of lifting emergency apparatus.
Ability to multi-task and effectively listen and resolve a wide range of issues that may arise.
Ability to establish a rapport with persons from different ethnic, cultural, and/or economic backgrounds.
Excellent computer, radio, and technological skills.
Ability to be flexible with work schedule given reasonable notification.
Ability to work with other members of the department and the Chief of Public Safety.
ADDITIONAL PREFERRED QUALIFICATIONS:
Mountain Bike Police Certified.
Possess and maintain current AED/CPR/First Aid Certification.
COMPENSATION: Full-time, benefited AFSCME Unit Position - Job Grade 8, Step I; annual salary of $33,453.94. Candidates may qualify for placement above entry-level salary if currently employed in the State system. A copy of the full State Classification Specification for Institutional Security Officer is available in the Office of Human Resources, or at Massachusetts DHE.
APPLICATION DEADLINE: February 24, 2020
Please visit our website at www.capecod.edu for information on Cape Cod Community College.
This appointment is subject to the FY2020 budget appropriations.
Appointment subject to SORI (Sex Offender Registry Information), publicly accessible Massachusetts CORI (Criminal Offender Record Information) and national background checks.
Cape Cod Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and College policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action/Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.
The students' education is the first priority at Cape Cod Community College. As a learning-centered community, we value the contributions of a diverse population, welcome open inquiry, and promote mutual respect. The College offers a strong educational foundation of critical and creative thinking, communication competency, and a global, multicultural perspective that prepares students for life and work in the 21st century. Our liberal arts, sciences, and career programs provide educational pathways that serve the varied social, economic, and demographic characteristics of our community with a distinctive focus on sustainability. We honor our past, celebrate our present and imagine our future.