Research Support - Laboratory/Non-Laboratory, Staff/Administrative
HRIM Specialist (4722C), SHARE Region - 5961
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.
Application Review Date
The First Review Date for this job is: February 29, 2020
Berkeley Regional Services (BRS) is comprised of six (6) Regions which provide services to specific 'groupings/clusters' of schools, colleges, and organized research units (5 academic, 1 all other). This regional approach to providing administrative services is intended to improve service quality by re-establishing personal connections and to develop more local expertise.
Social Sciences, Arts & Humanities, UndergrAduate Studies, Organized Research Units REgion (SHARE) - is part of Berkeley Regional Services, within the division of the Vice Chancellor for Administration. Our mission at SHARE is simple. We aim to provide the Human Resources, Research Administration, Purchasing & Reimbursement services that departments and ORUs in our region require - in a timely and efficient manner, with minimal hand-offs and a culture of collaborative improvement.
We will work hard to establish relationships with you as well as processes and services that will create a productive environment in support of the university's mission of excellence in teaching and research.
As part of the SHARE HRIM team, this position's primary emphasis involves inputting information in the Human Resources system UCPath, to support summer hiring for Summer Sessions, Fall Academic Student Employees, Graduate Student Researchers and Lecturers. This position will work in partnership with the other HR teams to process hires efficiently for on-time access and pay. This position will resolve any client issues that require data audit, changes and/or entry and close out resolutions once the resolution has been achieved. This position will provide exceptional service to meet customer needs and ensures each transaction is handled with confidentiality, timeliness, accuracy and sensitivity.
Enters employee information into UCPath system for new hires, change of status, terminations, etc, ensuring that the data is correct and consistent.
Ensures Audits for employee information and appointment information entered into UCPath are done accurately, promptly and have resulted in on-time access and pay for new hires and rehires.
Manage queues in ticketing system to ensure they are meeting critical deadlines.
Identifies problems, works with submitters or HR Professionals to correct or to obtain all required information. This includes chartfield validation issues, incomplete or inaccurate onboarding paperwork, to visa compliance issues.
Responsible for individual workload and time management with respect to work completion. This includes making workload decisions as needed and escalating insufficient/excessive work situations.
Ensures data integrity using established post entry audit procedures.
Resolves issues regarding UCPath questions.
Manages sensitive and confidential information.
Consults with Generalists and HR manager when working on non-routine issues of complex or sensitive nature.
Collaborate with the Payroll team to resolve issues resulting from errors or systemic problems.
Other duties as assigned such as preparing documentation and explaining transaction procedures to other department personnel.
Ability to provide exceptional customer service in high volume, fast-paced, professional environment.
Demonstrated ability to handle difficult or volatile situations/individuals effectively.
Possess a high degree of political acumen and awareness.
Proven experience exercising strong communication and interpersonal skills to communicate effectively with all levels of staff, both verbally and in writing.
Strong organizational skills and ability to multi-task with demanding timeframes.
Must possess ability to work rapidly and accurately with pressure of competing deadlines and frequent interruptions in a fast-paced, constantly changing environment.
Must be able to lift 15-20 pound boxes of files to be processed.
Knowledge of or ability to understand HR processes for data entry into UCPath.
Knowledge of HR processes and procedures for maintenance and purging of personnel files.
Skill in managing sensitive and confidential information regarding bargaining unit issues.
Attention to detail and accuracy.
Ability to establish priorities, work independently, and proceed with objectives without supervision.
High school diploma and/or equivalent experience/training.
Advanced knowledge of Microsoft Office Suite.
Salary & Benefits
This position is a non-exempt, bi-weekly paid position. Hourly pay for this role is commensurate with experience within the range of $24.17 - $25.31, Steps 1.0 - 3.0.
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.