Under the limited supervision of the Director of Financial Aid Operations, the Operations Processor has the primary responsibility to process and complete transactions to enable the application of over $200 million in financial aid to students and families. The Processor is responsible to perform verification according to federal guidelines, process federal and private educational loans, assist students in FWS placement and payroll submission, scholarship processing, attend training sessions, complete self-training when appropriate, and perform other related duties as assigned.
Analyzes cases selected for verification and approves and/or adjusts budgets/awards using established regulations and policies.
Process professional judgement/FAFSA appeal requests initiated by students
Monitor, review and clear C-Flag Issues.
Monitor reports to ensure federal regulations with regard to Selective Service, Home Land Security, SSA, & Veterans Administration.
Rectify reconciliation issues identified by Cash and Quality Controls Unit.
Monitor credit overrides from COD.
Process Private loan applications. Certify and process all Alternative loans initiated by students/parents. Liaison with lenders on changes of loans status or disbursement issues.
Process Parent/GRAD PLUS loan applications. Award Provisional unsubsidized loan to Plus denials.
Process loan requests for reductions, cancellations, additional amounts while ensuring compliance with Federal Regulations.
Create/update relationship records for all Parent PLUS Loan applicants.
Process award requests for Delaware and Federal Work-Study Program.
Coordinates the operational processing of scholarships; specifically the liaison with departments on those scholarships they assist with administering to ensure proper awarding/disbursement/reporting within scheduled timeframe.
Completing Consortium Agreement to process aid for students enrolling at other institutions
Post outside scholarship checks as student awards
Initiate process to return any funds to outside agencies as needed
Works with state agencies on enrollment verification to ensure students are eligible for state funding
Performs miscellaneous job-related duties as assigned.
High School Diploma/GED and three years related experience.
Experience working with Title IV federal financial aid programs.
Knowledge of financial aid programs and policies.
Knowledge of Human Resources principles and practices.
Effective written and oral communication skills.
Ability to analyze and interpret data and make independent decisions and judgments.
Ability to maintain absolute confidentiality and high level of integrity.
Ability to use advanced techniques in spreadsheet, database, and presentation software.
Ability to handle multiple tasks simultaneously.
Ability to communicate effectively with a wide range of constituents on a variety of financial aid topics.
Knowledge of federal, state, and university laws, guidelines and procedures in the areas of financial aid, loans, and scholarships desired.
Working knowledge of NOLIJ, MS-office, PeopleSoft processing systems, NSLDS, FOTW, COD and other federal systems.
Internal Number: 494753
About University of Delaware
The University of Delaware has a great tradition of excellence, from our roots extending back to a small private academy started in 1743, to the research-intensive, technologically advanced institution of today. Our alumni tell our story of achievement, from our first class, which included three signers of the Declaration of Independence and one signer of the U.S. Constitution, to the more than 154,000 living Blue Hens who are making vital contributions to the world. Vice President Joseph R. Biden Jr. and his wife, Jill, are both UD alumni. The University received its charter from the State of Delaware in 1833 and was designated one of the nation’s historic Land Grant colleges in 1867. Today, UD is a Land Grant, Sea Grant and Space Grant institution. The Carnegie Foundation for the Advancement of Teaching classifies UD as a research university with very high research activity—a designation accorded less than 3 percent of U.S. colleges and universities. UD ranks among the nation’s top 100 universities in federal R&D support for science and engineering. A state-assisted, privately governed institution, UD offers a broad range of degree programs: 3 associate programs, 147 bachelor’s p...rograms, 119 master's programs, 54 doctoral programs, and 15 dual graduate programs through our seven colleges and in collaboration with more than 70 research centers. Our student body encompasses more than 17,000 undergraduates, more than 3,600 graduate students and nearly 800 students in professional and continuing studies from across the country and around the globe. Our distinguished faculty includes internationally known authors, scientists and artists, among them a Nobel laureate, Guggenheim and Fulbright fellows, and members of the National Academy of Sciences, National Academy of Engineering and the American Association for the Advancement of Science. State-of-the-art facilities support UD's academic and public service activities. Our 146-foot coastal research vessel, Hugh R. Sharp—the most advanced in the U.S.—helps scientists across the region explore the sea. World-class figure skaters train at our High Performance Figure Skating Center. Partnerships with Nemours/A. I. du Pont Hospital for Children, Christiana Care and Thomas Jefferson University; the U.S. Army; Winterthur; Longwood Gardens and Hagley Museum offer unparalleled experiences in health sciences, defense research, art conservation, horticulture and history. The University is now transforming a 272-acre parcel, the site of a former auto assembly plant, into the Science, Technology and Advanced Research (STAR) Campus. Distinguished speaker series, symposia, 21 intercollegiate athletics programs and numerous intramural and club sports, more than 300 student organizations, concerts, exhibits and other arts and cultural activities enrich campus life.Thomas Jefferson once described Delaware as a "jewel" among states due to its strategic location on the East Coast, halfway between Washington, D.C., and New York City. Today, however, the location of Delaware's flagship university increasingly is invoked as "halfway between Los Angeles and London."In addition to our Georgian-inspired main campus in Newark, Del., UD has locations across the state--in Wilmington, Dover, Georgetown and Lewes. A thriving study-abroad program and expanding international partnerships further enhance our students' education as global citizens. We invite you to visit our campus or take our virtual tour today! http://video.realviewtv.com/education/udel/