Plans, schedules, coordinates, and supervises assignments of approximately 25 service custodial staff engaged in the care, cleaning and general housekeeping of Indiana University Bloomington residence halls and offices. Determines priorities and adjusts schedules as needed. Establishes goals and objectives, and conducts inspections to monitor and evaluate performance for compliance with established standards. Conducts meetings with staff to communicate new policies and procedures.
Conducts training sessions for staff to include new employee safety training and orientation. Identifies needs, standardizes procedures and documents performance evaluation. Establishes and maintains communications with residential operations and facilities management to plan projects and resolve problems. Initiates and follows up on routine and special maintenance requests, and reports to appropriate managers. Reports mechanical, structural and electrical conditions in assigned areas which are in need of repair or replacement.
Controls the issuance of supplies and equipment utilized by custodial staff. Researches new products, sets up demonstrations and tests, and evaluates for safety and cost-effectiveness. Identifies proper products for specific environments and recommends purchases. Designs and implements new procedures. Participates in the design, revision and implementation of departmental operating procedures. Maintains records systems to document personnel attendance and performance. Responds to conflict and administers corrective action as appropriate. Prepares daily and special reports to the management team. Responds to emergency situations in assigned areas not necessarily occurring during the scheduled shift.
High school diploma or GED and two years of experience in institutional custodial services, and one year of experience in a leadership or supervisory role.
Knowledge of general cleaning procedures and equipment, including ability to operate and use standard cleaning equipment and materials and to perform work that requires medium to heavy physical effort. Ability to work in a safe and efficient manner. Excellent interpersonal and communication skills, including a customer service orientation and ability to interact with a variety of individuals. Knowledge of effective leadership techniques including ability to lead people and processes. Demonstrated computer skills including knowledge of word processing, spreadsheet, database, and e-mail software.
Some formal post-secondary education.
Working Conditions / Demands
Physical requirements include ability to move about, and use hands to handle or feel. Must be able to reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, and talk or hear.
Must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds.
Salary Plan: PAO
Salary Grade: 1FC
Job Function: Engineering, Trades, & Facilit
This posting is scheduled to close at 11:59pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
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Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at email@example.com or by visiting IUPD.
Founded in 1820, Indiana University is the state’s public university system, comprised of two core campuses—IU-Bloomington and IUPUI—and six regional campuses located throughout the state. Combined, the total student population is more than 114,000 undergraduate, graduate and professional school students. IU is one of the largest employers in the state, with over 20,000 faculty and staff. Indiana University is an equal employment and affirmative action employer and a provider of ADA services. Diversity and inclusion remains a core commitment to IU’s mission to cultivate an educational environment that supports equal access, participation and representation on all of its campuses and that provides educational and career opportunities for all.