The Office of the Registrar has an opportunity for a Registrar Services Residency Coordinator . The Office of the Registrar is the steward of the academic records for our students and alumni. This Office produces transcripts and degree/enrollment verifications for students and alumni, administers the residency policy, oversees campus-wide registration and grading, produces and distributes diplomas.
The Registrar Services Residency Coordinator is responsible for the classification of applicants and student for admission and tuition purposes at the University of Maryland, Baltimore (UMB). These primary responsibilities include but are not limited to the review of applications and petitions pertaining to residency classification, and managing the processes and procedures for the classification of applicants and students in accordance to the University System of Maryland's policy on student classification for admission and tuition purposes.
UMB offers a generous benefits package that includes 22 vacation days, 14 floating and holidays, 15 sick days; comprehensive health insurance and retirement options; and tuition remission for employees and their dependents at any of the University System of Maryland schools.
Serves as the Campus Classification Officer (CCO) and makes residency determinations in an accurate and consistent, prompt, and efficient manner in accordance with all UMB and University System of Maryland (USM) policies.
Reviews initial applications for in-state residency and petitions for in-state classification.
Manages all communication with prospective applicants, students, faculty, staff, and parents related to the policy and requirements in accordance with all UMB and University System of Maryland (USM) policies.
Represents the UMB in USM residency workgroups.
Ensures compliance with UMB, USM, and State of Maryland retention policies for residency documentation and provides recommendation to improve records management.
Perform other related duties as assigned.
Education: Bachelor's degree in a related field of study.
Experience : Two (2) years experience in a registrar's office or similar setting. Prior experience with the interpretation and application of USM's policy on Student Classification for Admission and Tuition Purposes is preferred. Experience working in higher education setting is preferred.
Knowledge, Skills and Abilities:
Must be detail-oriented, have excellent customer service skills, and be dedicated to providing consistent, high-quality service to meet operational needs.
Ability to manage multiple activities, deadlines, and maintain optimum productivity. A high degree of self-motivation, personal and professional skills are needed to interact with customers and co-workers in a professional and courteous manner.
Excellent communication (in-person, telephone, and writing) and interpersonal skills are required to interact with various on-campus and off campus populations including: students, Student Accounting, University Student Financial Assistance, campus programs, etc.
Possess knowledge of, and ability to interpret and apply USM's policy on Student Classification for Admission and Tuition purposes
Demonstrated sensitivity and discretion in handling matters affecting students, parents, faculty, advisors, administrators, and community members. Ability to maintain confidentiality of subjects and information obtained, and be able to perform duties of the position in compliance with all requirements, regulations and laws, especially the Family Educational Rights and Privacy Act (FERPA).
Ability to analyze programs and services to develop recommendations for improvements or enhancements at the micro and macro level.
Hiring Range : Upper 40's to low 50's, commensurate with education and experience.
If accommodations are needed for a disability, please contact Staffing & Career Services at 410-706-2606, Monday - Friday, 8:30am - 4:30pm EST. Maryland Relay can be accessed by dialing 711 (in-state) or 1-800-735-2258.
UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy.
The University of Maryland, Baltimore (UMB) is the State's public health, law and human services university devoted to excellence in professional and graduate education, research, patient care, and public service. As a diverse community of outstanding faculty, staff and students, and using state-of-the-art technological support, we educate leaders in health care delivery, biomedical science, global health, social work and the law. We emphasize interdisciplinary education and research in an atmosphere that explicitly values civility, diversity, collaboration, teamwork and accountability. By conducting internationally recognized research to cure disease and to improve the health, social functioning and just treatment of the people we serve, we foster economic development in the City, State, and nation. We are committed to ensuring that the knowledge we generate provides maximum benefit to society and directly enhances our various communities.