Amherst College invites applications for the Retail Supervisor position. The Retail Supervisor is a full time, year-round position, job group and level AO-3. Given Amherst's distinction as one of the most diverse liberal arts colleges in the country, the successful candidate will demonstrate the ways in which they bring value to and will work towards supporting a broadly diverse community.
The Retail Supervisor, having knowledge of all ingredients, is committed to quality and excellent customer service. Ensures all food items, proper serving utensils, and menu signage are ready for service; and cleans the dining area during and after service. Supervises a diverse staff in their retail location. Takes appropriate actions to support a diverse workforce and participates in the College's efforts to create a respectful, inclusive, and welcoming work environment.
The work schedule varies and corresponds to the College's operational needs, but generally is Sunday - Wednesday 4:00 pm - 12:30 am, Thursday 6:00 pm - 2:30 am. Our work is central to student life and their needs occur at a variety of times throughout the day, week, and year and in such, a flexible schedule with extended shift times is required. This individual will assist the Assistant Manager of Retail Operations to insure that our operational goals and objectives are achieved in the service of our student customers and in meeting their expectations. Responsibilities include supervision and training of the Schwemm's team, food-prep, cash handling, hiring, and training student staff, creating student staff schedules open and closing Schwemm's. As our work is central to student life, their needs occur at a variety of times throughout the day, week, and year and in such, the work scheduled varies.
Summary of Principal Duties and Responsibilities:
Call for all needed items to the culinary team
Engage with a diverse set of customers by promoting local foods and newly featured menu items
Clean and maintain serving areas
Cooking items as ordered
Retrieve supplies and restock necessary food items
Operate cash register
Supervision / Management
Supervise all staff in their location
Create an inclusive, engaging experience for staff
Maintains Compliance with Alcohol service to our campus community
Places orders as necessary
Maintains cash and credit records
Perform additional duties as assigned by the supervisor and or manager on duty, including but not limited to, light cleaning, table wiping and other sanitation duties.
High School Diploma or equivalent
Allergen Awareness Certified as required by the Commonwealth of Massachusetts or be able to achieve within six months of employment
ServSafe Certification or be able to achieve within six months of employment
2+ years of supervisory experience in a fast food environment or related field
Strong verbal and written communication, interpersonal, customer service, organizational and time management skills
Ability to taste and work with any and all ingredients used
Attention to detail
Strong time management skills including the ability to follow verbal and written communications
Basic math and computer skills
Commitment to or experience working with a diverse and inclusive community
Ability to work extra shifts and/or overtime if needed
Successful completion of a pre-employment physical and lift test
3 or more year of supervising experience in a restaurant setting
Interested candidates are asked to submit a cover letter, resume, and the names and contact information (email and/or telephone numbers) for three professional references. Review of applications will continue until the position is filled. ABOUT AMHERST COLLEGE Amherst College, one of the premier liberal arts colleges in the nation, is located in Amherst, Massachusetts, a town of approximately 35,000 residents in the western part of the state. The College's community is composed of about 1,800 students from 48 states, plus Washington, D.C., Puerto Rico and 54 countries around the world, and about 1,000 staff and faculty. The College's scenic 1,000-acre campus includes a 500-acre wildlife sanctuary and the Book & Plow Farm ; three museums: Emily Dickinson Museum , Beneski Museum of Natural History and Mead Art Museum ; and multiple educational and cultural venues and resources through the Five College Consortium. The town of Amherst offers an amazing variety of coffee shops, restaurants and entertainment, and a very active outdoor life. Our vibrant campus, diverse community and beautiful surrounding, makes Amherst College and the Town of Amherst the perfect place to work, learn and live!
Internal Number: 117951319
About Amherst College
Amherst College is a private liberal arts college located in Amherst, Massachusetts, United States. Amherst is an exclusively undergraduate four-year institution and enrolled 1,800 students in the fall of 2013.