CSSD-Network Operations Center - Pennsylvania-Pittsburgh - (20001053)
The University of Pittsburgh's Computing Services and Systems Development (CSSD) department is seeking a qualified NOC Monitor Analyst for the Infrastructure division. This is a technical position whose primary responsibility is the use of enterprise monitoring tools in order to proactively identify and resolve network, system, and security faults.
The candidate will act as the first point of contact for the University's Network Operations Center, and will be responsible for troubleshooting, resolving, and escalating issues in a timely and appropriate manner. Additional duties will include, but are not limited to, delegated administration of enterprise backup solutions, virtual server infrastructure, and network configurations. This position works closely with NOC network and systems engineers, as well as other University groups in service of preventing or resolving issues as they arise. The successful candidate will have experience in IT operations or desktop support, and should exhibit the propensity and desire to learn.
The ability to make intelligent decisions in emergency scenarios using a combination of University policies, internal knowledge sources, and good judgment is imperative. A degree in computer or information sciences is preferred to meet the demands of the position, though equivalent experience will be considered. The NOC is a 24x7 operation, and candidates will need to be able to work flexible hours and non-traditional shifts, including evenings, weekends, overnights, holidays, and possible overtime as required. Our state of the art NOC is conveniently located at RIDC Park, which is off Route 28 in the Fox Chapel area. Parking is provided. Applicants should include their complete employment history on their application.
Degree in computer science or information science preferred or equivalent in work experience. Candidate must possess at least one year experience with enterprise applications and network technologies. Solid general experience with a variety of operating systems and applications preferred. Rotating shifts.
The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets
Department Details : Pitt Information Technology (Pitt IT) provides innovative information technology services that support learning, teaching, research, and business at the University of Pittsburgh. Our state of the art NOC is conveniently located at RIDC Park, which is off Route 28 in the Fox Chapel area. Parking is provided.
Assignment Category: Fulltime-Regular
Job Classification: Staff.Systems/Programmer.II
Minimum Education Level Required: Baccalaureate
Minimum Experience Level Required: 1-2 years experience
Work Schedule: varying shifts. The NOC is 24x7x365.
Hiring Range: $26,988.00 - $43,212.00
Relocation Offered: No
Visa Sponsorship Provided: No
Background Check: For position finalists, employment with the University will require successful completion of a background check
Child Protection Clearances: The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.
Required Documents: Resume
Optional Documents: Cover Letter
Internal Number: 20001053
About University of Pittsburgh
Founded in 1787, the same year the U.S. Constitution was signed, the University of Pittsburgh is one of the oldest institutions of higher education in the United States. One of three state-related research universities in Pennsylvania, Pitt is a member of the Association of American Universities (AAU), which comprises 62 preeminent doctorate-granting research institutions in North America.Pitt faculty members have expanded knowledge in the humanities and sciences, earning such prestigious honors as the National Medal of Science, the MacArthur Foundation’s “genius” grant, the Lasker-DeBakey Clinical Medical Research Award, and election to the National Academy of Sciences and the Institute of Medicine. Pitt scientists have defeated polio, unlocked the secrets of DNA, lead the world in organ transplantation, and pioneered TV and heavier-than-air flight, among numerous other accomplishments.Pitt students have earned Rhodes, Goldwater, Marshall, and Truman Scholarships, among other highly competitive national and international scholarships.Alumni have pioneered MRI and TV, won Nobel and Pulitzer Prizes, led corporations and universities, served in government and the military, conquered Hollywood and The New York Times bestsellers list, and won Super Bowls and NBA championships.