Demonstrate knowledge of Clark College operations and ability to multi-task, show initiative, creativity, and teamwork.
Provide accurate and timely advising to students so that they may develop education plans, enroll in appropriate classes, understand college policies and procedures, utilize online services, and be able to access and use college support services.
Assist students in the development of effective problem-solving skills, self-advocacy, decision-making, and personal responsibility to support students' ability to persist in goal attainment.
Provide unofficial credential evaluations from other colleges and universities for academic degree placement and planning.
Demonstrate multicultural competence (including an awareness and understanding of historically underserved populations) and create an educational environment that affirms commitment to equity, diversity, and inclusion.
Collaborate with institutional partners (e.g., Student Affairs, Financial Aid, Career Services, Instructional Units) in supporting academic, professional, and personal goals of students.
Create a safe, bias-free working environment, which engenders respect for differences.
Provide leadership in accordance with the mission, Core themes, objectives and values established by the college.
Assist in development of advisor resources (e.g., Training, Website, Handbooks, Forms) and make recommendations on academic policies and procedures.
Participate in advisory, college, and community meetings as requested as well as department and college activities, and committees as appropriate.
Support the Advising Services team as appropriate; this may include curriculum development, coordination of advising efforts/logistics, and assisting Credential Evaluations and/or Running Start.
Participate and assist in coordinating advising operations (e.g., New Student Orientation, Major Declaration, Transfer Fairs, Commencement, advising related workshops, presentations and activities for current and prospective students.)
Review, plan, and develop advising experiences and activities that foster student engagement, growth, and learning with regards to academic life.
Perform other related duties as assigned.
Education and Experience: Bachelor's degree with three (3) or more years of combined related experience in academic advising, academic coaching or related experience in higher education OR Master's degree and one (1) year of combined related experience in academic advising, academic coaching or related experience in higher education; year-for-year combined related experience equivalent to educational levels will be considered.
Commitment to Diversity: Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
Technology Skills: Strong computer skills and demonstrated ability to utilize technology (learning management systems; Microsoft Office Suite; relational databases such as Banner, Datatel, PeopleSoft, etc.).
Communication Skills: Excellent oral and written communication skills, including active listening skills.
Problem solving: Superior critical thinking and analytical skills. Self-directed initiative to create solutions to identifiable and perceived problems.
Adaptability: Ability to respond to changing needs, requirements, and information.
Customer Service: Must provide excellent customer service and function well in a busy, sometimes stressful environment. Positive attitude in the face of adversity is necessary.
Three years of advising experience showing increased responsibility, preferably in a community college system.
Ability to work collaboratively within a team and across organizational lines.
Experience with serving a high volume of students in a fast-paced environment.
Demonstrated ability to manage multiple projects with competing priorities through to completion.
Internal Number: 2712880
About Clark College
Clark College inspires learners to excel, transforms lives, and strengthens our increasingly diverse community. Clark College, in service to the community, guides individuals to achieve their educational and professional goals.