When you join us as an Office Coordinator, you will find meaningful work and become part of a team where everyone plays an important role in the fight against cancer. Making a difference in the lives of others. This is a lifes calling.
This position is located in New York , New York.
Shifts vary 5pm-9am MondayFriday and 24 hours on Saturday-Sunday
An effective communicator, capable of determining how best to reach different audiences and executing communications based on that understanding.
Adept at creating partnerships and working collaboratively with others to meet shared objectives and goals.
Actively seeking new ways to grow and be challenged, using both formal and informal development
Flexible in your approach and demeanorin orderto align withthe shifting demands ofevolving circumstances.
Use your strong customer service and multi-tasking abilities to support the Department of Medicine by providing administrative/triage support to patients calling after-hours.
Ensure patients are assisted in a timely and courteous manner by functioning as the primary person responsible for triaging calls to the clinical team outside of regular business hours.
Update and maintain the electronic medical records (EMR), coordinate with clinical staff, and handle a high call volume effectively.
A High School Diploma plus two years of relevant experience OR Bachelors Degree plus one year of experience
A minimum of 1 year experience in a call-center role strongly preferred. Experience working with patients is a plus.
Knowledge of medical terminology preferred
Strong computer skills
Ability to handle acutely ill patients in stressful situations
Ability to provide at least a 1 year commitment
After completing our quick online application form, you will complete a profile assessment on our partner site, Pymetrics.
It should take you about 25-30 minutes to complete.
IMPORTANT - Please make sure you click on the return to application button after completing the assessment to complete your application.
Note; If you already have a Pymetrics account under this email for a different application, login with your existing account. Please do not make a new account.
If you are on mobile, download the Pymetrics mobile app (pymetrics.com/downloads).
Internal Number: 2020-40054
About Memorial Sloan-Kettering Cancer Center
As one of the world's premier cancer centers, Memorial Sloan-Kettering Cancer Center is committed to exceptional patient care, leading-edge research, and superb educational programs. The close collaboration between our physicians and scientists is one of our unique strengths, enabling us to provide patients with the best care available today as we work to discover more effective strategies to prevent, control, and ultimately cure cancer in the future. Our education programs train future physicians and scientists, and the knowledge and experience they gain at Memorial Sloan-Kettering has an impact on cancer treatment and the biomedical research agenda around the world.