Instructional Assistant I - Computer Applications/Business Technology (CABT), Watsonville Center
Salary: See Position Description
Deadline: 3/4/2020 11:59 PM Pacific
Full job description and OFFICIAL application available ONLY at: http://18.104.22.168/counter.php?id=178322
This classified hourly, 45% (18 hours per week), 10 months per year, Instructional Assistant - Computer Applications/Business Technology (CABT) position in Watsonville, assists students and others in an instructional computer laboratory environment providing self-paced learning in computer applications and business technology (CABT). The CABT certificate prepares students for entry-level jobs as office support professionals. This position maintains student records for CABT courses and assignments; provides assistance with the uses and operations of computer software, peripherals and equipment; performs minor troubleshooting of standard hardware and software problems; and performs related duties as assigned.
The ideal candidate will share Cabrillo's commitment to educating its racially and socioeconomically diverse student population. Cabrillo College serves approximately 11,400 students per term, of which 45.13% are LatinX, 5.26% multi-ethnic, 2.64% Asian, 1.25% African-American, 0.79% Filipino, 0.30% American Indian or Alaskan Native, and 0.18% Pacific Islander as of Fall 2018. At Cabrillo, 56.66% of students are students of color and 54.91% are economically disadvantaged. In 2006, Cabrillo College was designated a Hispanic-Serving Institution, reflecting the great responsibility that the College has to the educational attainment and economic well-being of the surrounding community.
Cabrillo College has a tradition of collegial governance, and staff possess a long history of participatory governance in all levels of decision-making at the college. Cabrillo provides an excellent opportunity to learn, collaborate, create, and make a difference in the lives of its students and community.
Examples of Duties
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
• Provides instructional support and tutoring to students in self-paced learning programs on computer applications and business technology (CABT), including operations and functions of standard business computer equipment and software, web technologies and specialized software such as Adobe Photoshop, Microsoft and Google suites, Salesforce and educational technologies such as Canvas; creates and updates instructional documents and CABT schedules; conducts orientations for self-paced classes; explains course requirements; demonstrates the operations and uses of hardware and software.
• Explains and provides guidance to students on course assignments; assists students in setting up network accounts and passwords; assists in resolving connectivity and printing issues; administers, scores and records assignments, quizzes and tests; enters and maintains data in student records on assignments and progress.
• Demonstrates use and provides guidance to students on navigation techniques for District and classroom technologies such as Canvas.
• Monitors student activities in the lab to ensure conformance with established policies such as no eating at workstations; seeks to resolve any disruptive behavior; refers unresolved problems to supervisor.
• Maintains a safe and sanitary learning environment; performs basic computer lab housekeeping duties such as cleaning screens, keyboards, tables and printers; troubleshoots and resolves minor problems with computers, scanners and printers; refers more difficult software and hardware problems to Information Technology staff; refers facilities maintenance and repair problems to Facilities staff for resolution.
• Prepares purchase orders and maintains an inventory of materials and supplies to meet instructional requirements.
• Updates department website content.
• Demonstrates sensitivity to and understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds of community college students, faculty and staff.
• Performs related duties as assigned.
EDUCATION AND EXPERIENCE
• Two (2) years of college with coursework in computer applications, computer science, or a related field that provides the knowledge and skills to support the Computer Applications/Business Technology program AND two (2) years of experience in EITHER educational support work that included interaction with students in a classroom or tutorial setting OR work in the program area to which assigned.
Please note: Additional experience that would provide the required subject matter
expertise as outlined above may be substituted for the education on a year-for-year
basis and/or additional education may be substituted for the experience on a year-for year
• Methods and procedures in the uses and functionalities of computer hardware and software, including Microsoft Office and other standard business software, web services, campus technologies and other applications in common use.
• Basic methods in the installation and configuration of computer hardware and peripherals such as scanners, printers and copiers.
• Methods and procedures for diagnosing, troubleshooting and resolving standard computer hardware and software problems in a computer laboratory environment.
• Study and learning techniques and strategies applicable to assisting CABT at a level necessary to perform assigned responsibilities.
• District policies and procedures governing purchasing and accounts payable activities.
• Modern office practices, procedures and equipment including computers and applicable software programs.
• Principles and practices of sound business communications, including correct English usage, grammar, spelling and punctuation.
Skills and Abilities to:
• Provide day-to-day instructional and technical support to students in the use of computer hardware, peripherals and software in an instructional computer laboratory environment.
• Tutor students individually and/or in small groups to reinforce class material taught in the Computer Applications/Business Technology program and complete course assignments.
• Learn and apply knowledge of specialized software and college classroom technologies as needed to demonstrate uses and methods to students and others.
• Learn, interpret, apply and explain rules, regulations, policies and procedures and apply them in a variety of procedural situations.
• Monitor activities in the instructional lab and enforce policies for proper use and behavior.
• Perform minor troubleshooting and maintenance of computer hardware, software and peripherals.
• Organize, create and maintain a variety of records and files.
• Communicate effectively, both orally and in writing.
• Understand and follow written and oral instructions.
• Operate a computer and use standard business software.
• Establish and maintain effective working relationships.
• Uphold the District's mission, values and objectives including equity and Guided Pathways.
• Support an inclusive work environment that fosters diversity, respect and engagement.
• Bilingual skill in English/Spanish
LICENSES, CERTIFICATES AND OTHER REQUIREMENTS
• A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program.
Starting Salary Range: $19.09 to $31.04 per month; maximum initial salary step placement on the classified salary schedule (Download PDF reader) is step 3. Part-time assignment, 10 months per year.Monday through Friday, excluding Wednesday, 9:00 a.m. - 1:30 p.m. Assignment scheduled to begin as soon as possible, pending continued categorical funding and Governing Board approval.
Cabrillo College is an equal opportunity employer
About Cabrillo College
Cabrillo College empowers students to be effective communicators, critical thinkers, and responsible world citizens. With a commitment to quality and equity, we connect all learners to pathways that propel them from where they are to where they aspire to be, including: academic, personal, and career growth.