Administrative Optometric Technician makes independent decisions regarding triage and scheduling patients in appropriate service, based on patient's visual and ocular complaints by telephone and in person; Serves as the primary contact to maintain the vision therapy patient wait list and coordinates with service chief as needed to schedule appointments and maintain the patient schedule; Provides patient services for appointment check in and check out; prepares medical records and prescriptions for doctor's signature; Processes patient billing and coding sheets for accurate optometric procedures and diagnostic codes, collects exam fees and copays, responsible for posting payments for services and materials, determining patient and insurance responsible balances; Entering adjustments, refunds, and discounts in Compulink software; Understands and explains eye examination procedures and fees specifically related to primary vision, binocular vision, pediatrics, and vision therapy patients, answers patient prescription related questions and patient questions based on medical record information; Primary contact for ordering vision therapy materials, monitors medical supplies, communicates with ophthalmic labs about prescription orders; Understands and complies with HIPAA regulations relating to data entry and release of confidential patient information, assists student optometric interns with patient's arrival, communicates with other medical providers regarding patient care and referrals; Communicates with patients and caregivers regarding follow-up and continued care; Assists interns with follow-up care; Orders and dispenses optometric aids; Oversees student intern accuracy; Verifies and arranges insurance coverage, serves as the secondary liaison between Bureau for Workers Compensation and the patient for eye exam, vision therapy, and materials related benefits; May perform any of these duties in primary care, contact lens, vision rehabilitation, binocular vision, pediatrics, and/or vision therapy; Performs other administrative and ophthalmic duties as needed.
High School Graduate or Equivalent; completion of a two-year optometric technician program or equivalent combination of education and experience; positive attitude and excellent oral and written communication skills.
One year of experience in optometric or health care setting; optician or apprentice optician; knowledge of practice management software; understanding medical and administrative procedure.
Target Salary: $15.00 - $16.50 Hourly
Job Category: Administrative and Professional
Job Appointment (FTE%):
The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or identity, national origin, disability status, and protected veteran status.
The Ohio State University is a dynamic community of diverse resources, where opportunity thrives and where individuals transform themselves and the world. Founded in 1870, Ohio State is a world-class public research university and the leading comprehensive teaching and research institution in the state of Ohio. With more than 63,000 students (including 57,000 in Columbus), the Wexner Medical Center, 14 colleges, 80 centers and 175 majors, the university offers its students tremendous breadth and depth of opportunity in the liberal arts, the sciences and the professions.