The Systems Analyst in Admission Systems within the Office of Student Academic Success provides front-line systems support to staff in the admissions offices and works in a team setting to address system and data problems, ensuring that all requests are documented accurately and resolved in a timely manner, and that all resolutions are communicated fully. Maintains working knowledge of admissions operational processes and their implications for the Student Information System (SIS). Initiates/updates requirements to databases and applications. Maintains system configuration data. Responds to client feedback. Documents and performs system tests in response to new or changed system functions (and in service of troubleshooting and issue resolution). Works collaboratively with support team to provide systems changes. In the event that an issue needs to be escalated, the analyst serves as an intermediary between end users and technical OCIO and/or OAA-IT staff. The analyst must maintain current knowledge of key enterprise and admissions systems and workflow, including (but not limited to) the Student Information System (SIS); Electronic Document Management system (EDM); and numerous, locally-developed, custom applications and databases. Maintains working knowledge of office software and programming languages necessary for creating and designing products. Performs needs analysis and prepares requirements, designs, tests and helps in implementation of admissions-related technology. Assists in setting project goals, objectives, and processing schedules. Analyst will assist in setting project goals, objectives, and processing schedules. Analyst gathers business requirements, designs and creates queries and programs from database snapshots and relational databases, reports and forms from varied data sources, serves as a technical resource to admissions and other university staff on admissions-related technology, and partners with operational units to assist with process improvement efforts related to the use of technology. Assists in training and mentoring staff on database querying/management. While working closely with the Admissions Systems team, the analyst is also expected to take initiative and utilize all existing resources for self-training and documentation. Excellent written and oral communication skills are essential. Identifies opportunities for process and system improvements. Produces and maintains documentation throughout life cycle of systems. Conducts tests of programs. Ensures consistency with detailed system specifications. Trains staff on system maintenance tasks. Performs other duties as assigned. This is a TERM position and is projected to last 36 months.
Bachelor’s degree in computer science, mathematics, business or engineering, or an equivalent combination of education and experience. Knowledge of at least one relational database tool (preferably Access).
Experience with PeopleSoft and/or SQL preferred. Admissions systems experience highly preferred. Excellent written and oral communication skills are essential.
Target Salary: $55,000.00 - $60,000.00 Annually
Job Category: Information Technology (IT)
Job Appointment (FTE%):
The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or identity, national origin, disability status, and protected veteran status.
The Ohio State University is a dynamic community of diverse resources, where opportunity thrives and where individuals transform themselves and the world. Founded in 1870, Ohio State is a world-class public research university and the leading comprehensive teaching and research institution in the state of Ohio. With more than 63,000 students (including 57,000 in Columbus), the Wexner Medical Center, 14 colleges, 80 centers and 175 majors, the university offers its students tremendous breadth and depth of opportunity in the liberal arts, the sciences and the professions.