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Student Affairs Case Manager (4565U)

University of California Berkeley

Details

Posted:

February 8, 2020

Location:

Berkeley, California

Show Map

Salary:

Open

Categories:

Staff/Administrative, Student Affairs/Services

Student Affairs Case Manager (4565U)About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

Application Review Date

The First Review Date for this job is: February 21, 2020.

Departmental Overview

The Center for Support and Intervention addresses prevention and intervention for harm and violence on campus, and provides support to students experiencing or causing distress in the campus community.

Our Violence and Harm Prevention work provides direct training to students and staff on bystander intervention strategies. Our Case Management team provides limited threat assessment, consultation, collaboration, and intervention with and for students, faculty, staff, and other campus and community colleagues in order to prevent students and the campus community from experiencing harm and violence.

Responsibilities

General Case Management

Provide Case Management and organization for Student of Concern cases.
Serve as a strategist for Case Management with students experiencing distress.
Connect students with the appropriate resources on and off campus serving as a liaison to community resources.
Identify and document the network of campus and community services to meet specific needs related to academic stress, legal issues, mental health services, financial support agencies, food services, etc.
Serve as a point of contact for campus community members who are seeking consultation and advice about our services for students who seem to be experiencing distress.
Manage inquiries and care reports of students of concern and advise staff and faculty on how to manage complex student issues.
Responsible for gathering initial information, determining behavioral interventions, developing and communicating recommendations.
Investigates each case by applying professional expertise on behavioral and psychological risk factors.
Establish assessment and evaluation procedures for case management.
Exercises impeccable judgment regarding when to inform and consult with the Director of Case Management. The Office of Student Affairs Case Management serves as the campus expert for high risk student behavioral interventions.
Communicate sensitive and confidential matters regarding complex cases within the guidelines of FERPA.
Responsible for the daily operation of Students of Concern in the absence of the ADOS.

Suicide Prevention

Responsible for collaborating and engaging with campus departments and engaging in an array of suicide prevention initiatives and strategies.
Develop resources, programming and materials focused on suicide prevention.
Maintain knowledge of latest best practice in college student suicide prevention.
Build and maintain an extensive knowledge of community and campus resources around suicide prevention.
Build better linkage and cohesion between multiple campus efforts addressing suicide prevention and mental health.

Respondent Services

Serve as a resource using high competency knowledge to understand and assist students in navigating administrative processes such as: Student Conduct and Title IX investigations.
Responsible for understanding the laws, legislation and policy that may affect students and the campus.
Demonstrate skills and ability to work with students in crisis.
Collaboratively assist in navigating logistical challenges of interim suspensions or other restrictions of privileges.
Referrals to legal counsel, including assistance with understanding and complying with protection orders.

Database Management & Research

Manage, track and maintain student records in Symplicity Advocate Care Module.
Review student record data and provide insight and recommendations based on trends and patterns.
Research best practices and national trends in Case Management and identify areas of growth and learning opportunities for Case Management Office.
Troubleshoot User Issue for any university official with access to the Care Module.

Outreach & Awareness

Design, develop and deliver specialized trainings to the campus community regarding students of concern, Student Affairs Case management, and respondent services coordination.
Coordinate with various campus offices to ensure coherent integration and education of campus and community resources for individual students who have challenges with academic, mental and psychological health, conduct, financial and social issues.
Track and evaluate outreach to campus constituencies and identify areas of further training or heightened attention

Professional Development & Other Duties

Identify national trends in relation to working with distressed students.
Keep abreast of current literature and developments in the field of Student Affairs, Mental Health, Case Management.
Keep abreast of federal, state and UC Office of the President policy/ procedural changes that will affect the scope or practice of case management.
Utilize campus and community resources to increase knowledge of mental health issues and health education.
Participate in research, departmental and campus committees, programs and projects as assigned.

Required Qualifications

Case Management Skill Set

Advanced knowledge of advising and counseling techniques.
Knowledge of common computer application programs and ability to gain knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
Advanced skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance.
Strong project management, problem identification, reasoning skills.
Demonstrated ability to create training curriculum for working with distressed students.
Knowledge of colleges and universities and community resources to assist students in meeting mental/physical health, financial, academic and other basic needs.
Broad knowledge of physical and mental health care and services, crisis management/prevention, educational outreach to students, staff, faculty and parents.
Knowledge of behavioral intervention teams/ crisis management teams.

Leadership and Program Management Skill Sets

Advanced knowledge of Student Affairs/Student Life.
Experience developing innovative ideas to solve problems.
Direct experience in working with traditional/ non-traditional college aged clients and college campuses.
Demonstrated knowledge of FERPA, Clery Act, Title IX and other laws and policies crucial to this work.
Advanced experience working with students in crisis and creating behavioral intervention plans, and/or case management.

Communications Skill Sets

Advanced skill to present and convey information to students, staff, faculty and parents in a way that each group would receive it best.
Ability to identify problems, use sound judgment and reasoning to make crucial decisions autonomously.
Excellent interpersonal skills including both oral and written communication, including experience conducting presentations to large and small groups.

Education and Experience

Master's degree from an accredited school in Social Work, Counseling, Student Affairs Higher Education, or related Mental Health fields, and/or equivalent experience required.
At least 2 years post-master's experience is preferred.
Must be able to maintain confidentiality and privacy within the bounds of Family Educational Rights and Privacy Act (FERPA).

Salary & Benefits

Salary is commensurate with experience. Hiring range is $75,000.00 to $78,000.00 per year.

For information on the comprehensive benefits package offered by the University visit:

http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

How to Apply

Please submit your cover letter and resume as a single attachment when applying.

Other Information

This is a full-time, career appointment.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

For the complete University of California nondiscrimination and affirmative action policy see:
http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct

To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=5748&PostingSeq=1

Internal Number: 1814156

About University of California Berkeley

The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.

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Student Affairs Case Manager (4565U)

University of California Berkeley

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