General Summary of the Neurosurgery Clinical Registered Nurse:
Providing high quality care in Neurosurgery Outpatient Clinic. Join a multidisciplinary team focusing on unique care of complex hydrocephalus and other CSF disorder patients. This position requires the ability to work effectively as registered nurse (RN). Will organize and manage the daily activities of a high volume surgical practice to ensure smooth operation and high level of patient satisfaction. In the realm of the RN, engages in the implementation of therapeutic actions in collaboration with other members of the healthcare team. Coordinates pre- and post-op care. Functions as a resource person to staff, medical staff, patients and family members. Will resolve patient problems, third party issues (including insurance) and refer patients to appropriate resources.
Assists providers (MD and NP) to assure good patient flow through outpatient clinic by helping with assessments and procedures; scheduling tests and communicating with staff and providers; collecting/delivering specimens to lab; rooming patients; coordinating surgery schedule with staff; communicating care plan with staff following the clinic; coordinating with follow up appointments and referrals; reviewing and updating patient PMH, allergies, and medications for new and follow up visits; and arranging direct admission from clinic as directed.
Provides pre-op teaching for patients and review pre-op H&P/labs in preparation for surgery. Notify providers of abnormalities as appropriate
Performs 48 hour post-op calls to patient to check status and help coordinate post-op care needs.
Follow up treatments necessary for patient to maintain health in between outpatient visits. Serves as primary nursing resource to patient caseload. Facilitates necessary services outside of the healthcare facility, interacts with homecare and other support services.
Retrieves lab and imaging results, coordinates provider sign-off of results, calls patients with results and plan of care as instructed, and documents according to clinic protocol.
Triages patient situations, which include phone calls, patient-related e-mails, MyChart messages in provider’s EMR In-basket, and coordinates care with providers as apporopriate. Ensures patients concerns and/or calls from providers are returned in a timely manner
Calls in prescriptions under the direction of the provider’s order.
Pends orders for appropriate patient imaging and/or tests to providers as instructed
Answers questions from patients regarding provider’s instructions, medications, prescription refills, procedure/test results, and/or other aspects of clinical care
Functions as a liaison between office providers, the multi-disciplinary team, primary care providers, and health care professionals; including coordination of multi-disciplinary appointments and treatment plans.
Perform nursing assessments, make patient rounds with providers as instructed and assure that provider directives for care, diagnostic studies, consultations and other services are carried out.
Assists with screening/sorting incoming referrals to Cerebral Fluid Center for providers to review.
Assists patients or family members with completion of forms (i.e. return to work, medical insurance and disability, etc.)
Documents all patient and/or patient’s caretaker appropriately in EMR or as specified in a timely manner.
This individual must maintain educational requirements relevant to this discipline, assist physicians in accordance with Maryland Board of Nursing guidelines, and ensure a smooth operational clinic flow.
Administrative and Scheduling Responsibilities:
Have a comprehensive understanding of the office goals, policies and procedures as well as other departments in the School of Medicine to ensure a well-organized and effective workplace. Position responsibilities include attendance to conferences and grand rounds that will sensitize the individual to specific subspecialty areas such as hydrocephalus, Chiari malformation, pseudo tumor cerebri, CSF leaks and syringomyelia.
The individual will also aid in numerous administrative tasks in order to guarantee an efficient office, such as report writing, and medical documentation tasks. In addition, he or she will be responsible for maintaining a clear calendar and coordinating the servicing of office/medical equipment.
The individual will need to combine his/her medical training as an RN with the secretarial experience of an MOC to appropriately schedule patients for clinical visits and surgical appointments/consultations which could include other ancillary tests/procedures. Knowledge of necessary treatment routines is necessary for resource and time effective scheduling. The individual will coordinate all patient intake procedures and develop and efficient system to ensure that the office runs in a well-organized and timely manner than benefits patients, office staff, and medical personnel with The Joint Commission regulatory measures and site standards.
Customer Service and Teamwork Responsibilities: The individual must be able to work as part of a multi-cultural and diverse team that responds respectfully to the demands to staff members, medical personnel, and patients. Communication must be clear and pleasant to ensure a friendly and hospitable work environment while maintaining satisfaction with difficult patients or customers.
Individual must be a registered nurse, licensed in the State of Maryland or state where practicing.
Current CPR certification required.
Three years progressively responsible medical office experience required.
Excellent customer service and communication skills
Intermediate computer and proofreading skills required.
Strongly Preferred Qualifications:
Bachelor's degree in nursing or related discipline preferred.
2-3 years of RN experience in neuroscience and / or an ambulatory setting.
Experience in the Johns Hopkins system strongly preferred.
Classified Title: Clinical Nurse Working Title: CO Clinical Nurse Role/Level/Range: ACRP/03/ME Starting Salary Range: $60,945 - $83,850
Employee group: Full Time Schedule: M-F 8:30 am - 5:00 pm Exempt Status: Exempt Location: 04-MD:School of Medicine Campus Department name: 10003537-SOM Neuro Sur Vascular Personnel area: School of Medicine
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at email@example.com. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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