To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions.
GENERAL JOB SUMMARY: Kirkwood Community College Continuing Education is currently seeking part-time learning facilitators for computer education and training offerings for our Cedar Rapids, Hiawatha, Coralville and Iowa City locations specifically related to the education of Social Media principles and practices for small and medium size businesses and non-profits. Workshops and classes are non-credit, life-long learning classes that are available to all interested community members and professionals. Classes are typically scheduled on weekdays during the daytime and evening hours and may run for several weeks.
Under limited supervision, the Learning Facilitator is responsible for teaching in their area of expertise and ensuring all students meet the objectives of the course. Provide exemplary customer service through positive class interaction, meeting the participant needs, maintaining a clean, neat, and inviting learning experience while having a positive and upbeat attitude.
UNIVERSAL CORE COMPETENCIES:
Advocate for Continual Improvement: empowering each other to identify opportunities for excellence.
Collaborate with Mutual Accountability: working together with a willingness to take ownership and account for our actions.
Champion Service: anticipating needs and create a welcoming, diverse, and inclusive environment.
Perseverance: commitment to excellence even in the face of adversity or delay in achieving success.
Lead, regardless of title, through positive influence.
Consistently attend scheduled classes.
Facilitate an outstanding participant experience by giving exemplary customer service.
Greet and welcome participants.
Effectively communicate with participants and Continuing Education Staff.
Clean and straighten classroom before and after each class.
Answer questions and provide resources as appropriate to participants.
Deliver course content and ensure that learning outcomes are met.
Complete all required paperwork as requested by Continuing Education Staff.
Perform other related work duties as assigned.
Have a true excitement for helping participants learn.
Enjoy a fast paced, dynamic environment.
Personify a commitment to exceeding expectations.
Passionate about life-long learning
Possess a savvy and confident personality.
Be able and willing to represent the College in the most positive manner with prospective, former, and current participants, clients, suppliers, and the community we serve.
Establish and maintain good working relationships with participants, staff and fellow Learning Facilitators.
Possess strong human relations skills and be able to interact with diverse personalities.
Communicate clearly, concisely, logically, and coherently orally and in writing.
Deal responsibly and effectively with problems, and exercise independent judgment when making decisions.
Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.
The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.
Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing.
Varies based on subject area requirements. Business blogging and SEO, Facebook, Instagram and Twitter for businesses, use of audio and video tools, and LinkedIn.
Kirkwood Community College declares and affirms that it values and respects diversity and inclusion in all College-sponsored events, all employment practices, and all educational programs and activities. The College will not tolerate unlawful discrimination or harassment of persons on the basis of race, creed, color, sex, sexual orientation, gender identity, marital status, national origin, age, religion, or disability. Anyone who has questions or complaints should contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, or by phone to (319) 398-5572, or the Director of the Office for Civil Rights U.S. Department of Education, Citigroup Center, 500 W. Madison Street, Suite 1475, Chicago, IL 60661-7204, Telephone: (312) 730-1560, Fax: (312) 730-1576, Email: OCR.Chicago@ed.gov.
At Kirkwood Community College, we are focused on success. Whether you are a prospective student or parent, an employer or simply someone who cares about the growth and vitality of eastern Iowa—you have an energetic, committed partner with us at Kirkwood. Since the mid-1960s our graduates have worked, raised families and prospered in this area. More than 70,000 of these grads have applied their academic degrees to work in a host of fields. Tens of thousands more have enjoyed life-enriching experiences through our Continuing Education programs. As our college has grown, so have the tools and facilities to meet the changing needs of our Creative Corridor. A key part of that growth in service is our network of regional centers. Kirkwood employees have long set the standard for innovative talent, visionary spirit and overall excellence in their work. Being part of Kirkwood means being part of a deep commitment to the success of every student, every day.