1.Serve as a member of the senior enrollment management leadership team. Assist the Vice‐President in the planning and execution of a comprehensive enrollment management strategy that meets established enrollment targets. Engage in data analysis and strategic projections regarding budget, net‐revenue, enrollments and the strategic use of financial aid. Provide senior leadership on potential impacts from changes in pricing as well as changes in government aid funding.
2.In collaboration with the Vice‐President for Enrollment Management and Athletics, set a strategic vision, in accordance with the institution's strategic plan, including class size and characteristics, academic indicators, net revenue and other factors. Develop financial aid goals and objectives, strategies, policies designed to move the institution forward toward the realization of the College's mission and strategic plan. Establish a structure that facilitates effective communication, planning, decision making, workflow, use of technology and utilization of resources.
3.Set a strategic vision, in collaboration with institutional marketing, for development of publications, promotions, pricing and positioning intended to maximize the College's name recognition and academic reputation.
4.Collaboratively propose, publish and administer financial aid policy decisions and direct the implementation of financial aid policy decisions in accordance with state/federal guidelines and established recommendations of outside consultants. Maintain comprehensive and up‐to‐date knowledge of Title IV and state administered financial aid program and how institutional aid integrates with state and federal aid. Comply with all NCAA Division III regulations and operating bylaws. Inform and interpret regulations (and changes in regulations) to financial aid staff and staff in other areas of the College.
5.Assist in the forecasting and overall comparison of expenditures for new and continuing students. Collaboratively develop a strategy for institutional pricing and financial aid expenditures and serve as a consultant in the College's budget committee deliberations.
6.Provide the highest quality oversight of financial aid expenditures. Lead the annual internal audit reviewing all aid recipients, checking for inconsistencies and over awarding of financial assistance.
7.Oversee the processing of Federal Student Loans and the tracking of student loan debt for statistical purposes. Collaborate with professional staff on the advancement of institutional loan programs. Develop effective and productive relationships with loan servicers. Supervise Perkins and Roller loan collection and the recording of collections, deferments and cancellations.
8.Distribute institutional expenditures and statistical financial aid information to interested parties including reports to cabinet and admission staff. Prepare reports, perform analysis, and complete surveys regarding financial aid activities and results. Compile statistical information for state and federal applications and reports within the deadline limitations.
9.Maintain and continuously improve the financial aid website and educational materials (electronic and written) for the North Central community.
10.Contribute to student satisfaction and retention through delivery of quality customer service in all aspects of the administration of student financial aid. Ensure that the team is providing sensitive counseling, clear information, and prompt responses to ensure we are meeting or exceeding families' expectations.
11.Develop and make presentations both on and off‐campus on financial aid issues for orientation, retention, outreach and recruitment purposes. Meet with prospective and enrolled students and their families about financial aid in group and individual settings. Promote the Financial Aid Office and its services to the College community, high schools and the surrounding community. Participate in promotional activities to promote, develop and disseminate educational materials on financial aid.
12.Advance the use of technology in the distribution of financial aid and the administration of the College's financial aid program. Manage systems maintenance and updates all financial aid processes. Work collaboratively with Information Technology personnel to ensure the best use of technology in meeting state and federal mandates and providing support for the functions of the office and the distribution of information to students.
13.Maintain and secure financial aid records in accordance with government regulations.
14.Conduct research on financial aid and scholarships and its relationship to overall financial need, effectiveness, impact on enrollment and retention.
15.Exhibit leadership and decision‐making that gains support for financial aid by key campus decision makers. Represent the office of financial aid on committees in support of activities related to the financial aid process.
16.Develop budget goals and objectives and manage fiscal resources.
17.Represent the Financial Aid office on committees as required or assigned and other vehicles in support of activities related to the admission and financial aid process
18.Perform other related duties and tasks as appropriately assigned.
A bachelor's degree is required. Master's degree is strongly preferred.
At least seven years of progressively responsible experience working in college financial aid is preferred.
Licenses or Certifications:
A valid driver’s license is required.
North Central College invites applications for dedicated administrator to serve as Director of Financial Aid at our campus in Naperville, Illinois.
The successful candidate will provide leadership and strategic vision to all areas of financial aid, including but not limited to: strategic planning, goal setting, new initiatives, technology, staff selection, development and evaluation, communication management, financial aid and scholarship programs, and budget/pricing decisions; maintain compliance with all federal, state and local regulations governing student aid programs and coordinate and oversee audits, compliance reviews and account reconciliations to ensure institutional compliance with relevant regulations and statutes; manage all federal reporting; accurately and fairly distribute limited financial aid resources in accordance with institutional and governmental policy to students at North Central College.
Internal Number: 7331
About North Central College
North Central College, founded in 1861, is a selective, comprehensive liberal arts institution of 3000 students located 28 miles west of Chicago in Naperville, within walking distance of the Naperville Metra station. For information about the College, please visit the website at https://www.northcentralcollege.edu.