A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
This position supports the Mott Children’s Hospital outreach strategy.
The Mott Children’s Hospital Clinical Liaison is dedicated to assisting referring physicians and affiliate hospitals and health systems coordinate care with Michigan Medicine. The Clinical Liaison will work closely with the Mott Admitting Officer of the Day Program, Physician Relations and Outreach Program and Strategic Planning and Business Development. From the initial outpatient referral or inpatient admission, the Clinical Liaison serves as the consistent point person for Michigan Medicine affiliates/partners in pediatric care.
Fosters positive working relationships with referring physicians and affiliate hospitals and health systems. Serves as a conduit for clinical collaboration, communication, education, process improvement and service line needs.
Serves all pediatric subspecialty programs (medical/surgical).
Responds to referring physician concerns related to coordination of care and pursues the appropriate course of action to resolve issues.
Reviews new Mott admissions each day and notifies referring physician/PCP of their patient’s admission. Maintains a relationship with the referring physician throughout the course of the patient’s care, from initial contact to the conclusion of their hospitalization. Provides the referring physician with updates and pertinent medical information.
Reviews Mott discharges each day and ensures the discharge summary is distributed to the correct referring physicians.
Tracks outpatient referrals from affiliates/partners and intervene when necessary to expedite and coordinate appointments. Works with clinic schedulers to ensure that new patients are seen in a timely manner. Provides feedback on referral management issues.
Consults with Mott providers regarding coordination of care issues.
Participates in departmental and system process improvement projects to improve referring physician relations, including developing and maintaining tools to enhance communication and coordination of care.
Works with liaisons at other partner institutions to augment bidirectional communication between institutions in order to facilitate the partnership and to enhance patient care and the patient and clinician experience.
Works closely with the Mott Admitting Officer of the Day providers to follow up with referring physician issues related to access and communication.
Works closely with the Mott/Women’s Physician Liaison to identify referring physician engagement opportunities that will lead to long lasting referral relationships and expand Michigan Medicine footprint throughout Michigan.
A Bachelor’s degree in nursing or health sciences or graduation from an approved school of practical nursing
Five or more years of clinically related Pediatric experience.
Strong communication and interpersonal skills.
Ability to work independently with minimal supervision and demonstrated collaboration in a team environment.
Demonstrated organizational, analytical and problem-solving skills.
Ability to travel to affiliate hospitals and health system locations as needed. Must have reliable transportation and valid driver’s license.
Hours: 40 hours per week, based on program need.
Direction will be received from the Mott Children’s Hospital Chief Medical Officer.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 183387
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.