The Slate Application Administrator is responsible for supporting technical operations for all instances in the university's Slate implementation, including system maintenance and monitoring, implementation of new product features, integrations with other university systems, process automation, security, and highly complex query development and operational reporting. This is a specialist position that will provide technical solutions to support planning, development, and coordination of admissions efforts to recruit prospective students across all campuses and admit centers. The Slate Application Administrator will serve in an advisory capacity and assist with increasing prospective student engagement and recruitment efficiency by enabling data driven decision making, recommending technical solutions, and participating in the development of CRM strategies.
Duties include: 1.Perform design and development tasks that require expert knowledge of business processes, data structures, and Slate functionality. Research, prototype, and implement new product features. Create, maintain and support imports and exports. Develop and implement strategies to optimize duplicate resolution and to ensure date integrity. Build and maintain highly complex queries and reports. Create, maintain and monitor Slate rules and workflows. Create SQL queries or scripts in Slate to supplement application functionality. 2.Develop and execute test plans for changes to functionality and changes to integrations. Implement and administer security. Monitor systems logs and system performance. Enter support tickets and work with the vendor to resolve issues in a timely fashion. Create and maintain documentation for requirements, architecture diagrams, environment setup, data mapping, standard practices and procedures, troubleshooting and information related to the ongoing support and maintenance for all Slate instances. 3.Gain and maintain expert knowledge of the functionality of the software, industry best practices, and Ohio University business processes. Research product features and make recommendations to enrollment management leadership to achieve strategic objectives. Participate in the formulation of practices and procedures. 4.Other duties as assigned.
6+ years of experience maintaining the technical configuration of a CRM implementation or of a closely related application, including
6+ years of experience with data management (SQL queries, data exports and imports, data integrity, duplicate resolution, configuring and administering data security, etc.).
Experience with admission and recruiting processes in higher education.
Effective written and verbal communication skills with both IT resources and non-technical stakeholders.
3+ years of experience maintaining the technical configuration of a Technolutions Slate implementation.
Experience with PeopleSoft Campus Solutions.
Experience with scripting languages such as Linux, PowerShell, and Python.
Planning Unit: Information Technology
Department: Information and Technology Office
Applicants may contact this person if they have questions about this position: Jason Winchell - email@example.com
Employment Type: full-time regular
$91,000 – $105,000 depending on candidate's experience and qualifications. Employees also enjoy a generous benefits package including health benefits, paid time off, flexible schedules, partial remote work schedules, and education benefits for employees and qualified dependents. Relocation packages are available for qualified candidates.
Internal Number: 33531
About Ohio University
Ohio University is home to one of the nation’s friendliest and most picturesque campuses. But more importantly, it’s where you can become part of a two-century tradition of excellence and embark upon a rewarding career that will make a real difference. From teaching and research to admissions, facilities maintenance, and residence life, our faculty and staff propel Ohio University’s mission of helping students become their best selves. OHIO offers competitive compensation and outstanding benefits. For a complete list of employment opportunities, please visit www.ohiouniversityjobs.com.Ohio University is an equal access/equal opportunity affirmative action institution. For more information about Ohio University’s policies prohibiting discrimination and harassment, visit www.ohio.edu/equity.