Individuals within the Server Administrator 1 role maintains, monitors, and supports the infrastructure environment and/or facilities and assist in the operations of secure and highly available computing platforms, servers, and networks. They, install, maintain, upgrade, and continuously improve the Institute's operating environment. They also maintain the ongoing reliability, performance and support of the infrastructure. This includes monitoring the operating environments; responding to incidents, problems. Individuals in this job family assist in the overall operation and maintenance of the data center. Server Administrator 1 assist in the deployment and release of new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware applying basic skills and knowledge. Other responsibilities include troubleshooting problems as reported by users. They also provide infrastructure solutions based on application needs and anticipated growth, install new servers and maintain the infrastructure. Server Administrator 1must have effective communication skills and must be able to work collaboratively with clients and other technical colleagues. Individuals work across all functional areas of the Institute and use a strong customer service orientation to ensure that all service requests and incidents are resolved in a professional manner. They share their expertise and provide individual training and support. Server Administrator 1 works with other technical staff and vendors to provide IT services to all customers.
Duties include: 1.System Administration
Maintains, monitors, and supports the infrastructure environment and/or facilities.
Follows defined procedures to monitor systems and resolve problems.
Installs, configures and maintains approved system hardware and software components following established processes and procedures.
Implements predetermined software or hardware changes to rectify any issues.
Collects and maintains tracking and configuration documentation and plans.
Manages user access to systems or applications.
Supports and participates in the formal reporting of project status.
May support one or more systems or applications of low to medium complexity (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility.
May participate in short- term planning efforts with stakeholders and IT groups.
May work with project teams to understand business needs.
May work with engineers to understand technical requirements.
May develop new alerts and monitoring techniques.
Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes.
Performs a health check based on checklists.
Monitors system-operating capacity in terms of (e.g., disk space, storage, and CPU utilization).
Monitors hardware/software activities and resource utilization for capacity planning.
Identifies problems and optimizes performance, as needed.
Escalates when appropriate.
Prepares performance and control reports. Participates in testing efforts.
Provides feedback on test results.
Troubleshoots problems by analyzing root causes and evaluating multiple options.
In case of failure events, notifies users and fixes the problem or escalates to senior members.
Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions can be implemented.
Documents problem status and resolution.
2.Advanced System Administration
Assist in development and maintenance of documentation to include test plans and execution of such. Maintains hardware and software inventory.
Provides Level 3 system support.
Analyzes and reports on operational metrics to understand performance and to ensure success in process improvements.
3.Other duties as assigned.
Bachelor's degree in Computer Science, Electrical Engineering or other directly related field. An equivalent combination of education and experience may be considered in lieu of a bachelor's degree.
1 year of related experience.
Ability to communicate with both technical and non-technical personnel
Strong written and oral communication and organization skills
*Current industry certification(s) in relevant areas of work
Working knowledge of Linux Server platforms preferred
Familiarity with Linux system security best practices
Basic PowerShell Scripting
Demonstrable knowledge of TCP/IP networking, routing and firewalls
Planning Unit: Information Technology
Department: Information and Technology Office
Applicants may contact this person if they have questions about this position: Steve Romine - firstname.lastname@example.org
Employment Type: full-time regular
Salary is commensurate with candidate's education and qualifications. Employees also enjoy a generous benefits package including health benefits, paid time off, flexible schedules, partial remote work schedules, and education benefits for employees and qualified dependents.
Internal Number: 33547
About Ohio University
Ohio University is home to one of the nation’s friendliest and most picturesque campuses. But more importantly, it’s where you can become part of a two-century tradition of excellence and embark upon a rewarding career that will make a real difference. From teaching and research to admissions, facilities maintenance, and residence life, our faculty and staff propel Ohio University’s mission of helping students become their best selves. OHIO offers competitive compensation and outstanding benefits. For a complete list of employment opportunities, please visit www.ohiouniversityjobs.com.Ohio University is an equal access/equal opportunity affirmative action institution. For more information about Ohio University’s policies prohibiting discrimination and harassment, visit www.ohio.edu/equity.