Staff members in this sub-family apply technical knowledge and skills in support of library services and information management.
This position helps supervises overnight during academic year (with some exceptions) operations of Alden Library, and provides oversight of student employees.
Provides overnight assistance to patrons via a variety of methods and gives basic technical assistance and troubleshooting on software programs, computer operation and the printing system. Maintains the 2nd and 4th floors of Alden library during hours when no other full-time staff members are available.
Responds to inquiries via telephone, email, live chat, and in person that require thorough knowledge of library procedures, resources, operations, and policies.
Supervises the work of student workers.
Creates and updates complex data in library and/or University databases within guidelines of normal practice.
Advises internal and external customers on procedural matters within established protocols and responds to complex questions directly related to own work assignment.
Experience in library/museum job area and advanced understanding of library/museum policies and procedures typically obtained by a high school degree or GED and a minimum of 2 years of related library experience. An equivalent combination of education, training, and experience is acceptable.
Specific knowledge, certifications, and licensure will apply at the position level.
One year supervisory experience
One year of directly related library experience
Experience managing student wage budget
Working knowledge of standard software packages
Experience in use of technology available in the area (scanners, printers, laptops, etc.)
Demonstrated flexibility, attention to detail, accuracy, and problem-solving skills.
Planning Unit: Library
Applicants may contact this person if they have questions about this position: Eileen Theodore-Shusta, email@example.com, 740-593-2989
Employment Type: full-time regular
Internal Number: 33671
About Ohio University
Ohio University is home to one of the nation’s friendliest and most picturesque campuses. But more importantly, it’s where you can become part of a two-century tradition of excellence and embark upon a rewarding career that will make a real difference. From teaching and research to admissions, facilities maintenance, and residence life, our faculty and staff propel Ohio University’s mission of helping students become their best selves. OHIO offers competitive compensation and outstanding benefits. For a complete list of employment opportunities, please visit www.ohiouniversityjobs.com.Ohio University is an equal access/equal opportunity affirmative action institution. For more information about Ohio University’s policies prohibiting discrimination and harassment, visit www.ohio.edu/equity.