The New School seeks an Admission Counselor responsible for admission recruitment, counseling and outreach for all undergraduate programs. Reporting to the Director of Admission Communications and Enrollment Services, the Admission Counselor will represent the university's undergraduate programs to both on- and off-campus prospective students, parents, secondary school counselors, and other individuals or organizations involved in the college selection process. Evening and weekend hours will be required.
We are looking for a dynamic, enthusiastic professional able to work independently and as a member of the Admission Communications and Enrollment Services team. The incumbent will assist with enrollment initiatives including admission, recruitment and yield events, mailings and communications, walk-in admission counselling, and other duties as assigned. A strong customer service orientation and the demonstrated ability to perform a variety of complex and diverse tasks involving independent judgment and action are required.
Responsibilities include: ●Assumes primary responsibility for in-person walk-in admission counseling through the university welcome center for all undergraduate programs, liaising between the student and the university, and assisting in the completion of necessary enrollment steps ●Manages the graduate and undergraduate Admitted Student Facebook groups, providing direct supervision to one graduate assistant and ten social media student assistants tasked with creating organic, engaging content and answering admitted students' questions via the platform ●Oversees targeted on-campus recruitment programming for high school juniors, sophomores, and freshmen, including Junior Preview Days and group information/welcome sessions ●Fields incoming communications, via telephone and email, from prospective students, parents and college counselors in need of information about the university's academic programs and admission requirements ●Participates in the undergraduate application review process, reading and rating files, and reviewing/rating artistic portfolio submissions ●Manages and enters data, as necessary, including executing reports ●Maintains up-to-date knowledge of academic programs and admission requirements, financial aid processes, and industry trends and best practices of the college admission counseling profession ●Answers questions from families and students regarding the Portfolio review process and assists with the review of files as needed by the Director of Admissions for Parsons. ●This position is primarily based in New York City, however the incumbent will represent the school at admitted student events and other yield events outside of New York as needed. ●Assists the Director with special projects and tasks, as assigned
Minimum Qualifications: ●A bachelor's degree. Coursework in art and design, liberal arts or performing arts required. ●Experience in college admission office, strongly preferred. ●Ability to work independently, planning and organizing tasks without need for constant direct supervision, handling multiple tasks with accuracy and speed. ●Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others ●Attention to detail and high level of accuracy ●Flexibility, curiosity, follow-through, and a strong desire to provide excellent customer service ●Ability to express ideas concisely and clearly, orally and in writing. ●A valid driver's license and passport. ●Facility with Microsoft Office Suite and Google apps; experience with Slate CRM and databases preferred.
Internal Number: 18524
About The New School
The New School, a leading university in downtown New York City, offers degree and nondegree academic programs in design, the social sciences, the liberal arts, management, the arts, and media. Students benefit from small classes, superior resources, and renowned faculty members who practice what they teach. Continuing education courses and public programs place the university at the center of New York’s cultural and intellectual life.