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Posted Job Title
Library Assistant â“ Chemistry and Math/Physics/Astronomy Libraries
Job Profile Title
Library Assistant I
Job Description Summary
The LA will primarily work in both the Chemistry and Math/Physics/Astronomy Libraries, with the division of time to be determined by the librarians of the two units. The LA will work closely with other library units, including assisting with emergency staffing in other libraries within the working cluster. The LA must be flexible, as patron and staffing needs will cause work to quickly change and may necessitate switching between library locations on very short notice. Regular hours are Monday through Friday, 9 a.m. to 5 p.m. Regular schedules at each location will be established by the heads of the Chemistry Library and the Math/Physics/Astronomy Library, in consultation with the LA, at the time of hiring and will be confirmed or modified each semester.
The Chemistry and Math/Physics/Astronomy Libraries seek an enthusiastic, service-oriented individual for the position of Library Assistant (LA). The LA will primarily work in both the Chemistry and Math/Physics/Astronomy Libraries, with the division of time to be determined by the librarians of the two units. The LA will work closely with other library units, including assisting with emergency staffing in other libraries within the working cluster. The LA must be flexible, as patron and staffing needs will cause work to quickly change and may necessitate switching between library locations on very short notice. Regular hours are Monday through Friday, 9 a.m. to 5 p.m. Regular schedules at each location will be established by the heads of the Chemistry Library and the Math/Physics/Astronomy Library, in consultation with the LA, at the time of hiring and will be confirmed or modified each semester.
Specific responsibilities may differ between the MPA and Chemistry Libraries based on the individual needs of each location.
Assist in staffing the MPA and Chemistry Libraries and coordinate coverage to ensure daily library services and operations remain uninterrupted without supervisor intervention, including moving between library locations on short notice
Assist in managing circulation services and service points. Perform tasks related to the circulation of library materials. Perform circulation duties, including renewing, recalling, and placing requests on behalf of patrons. Fulfill requests using specified library systems and software, including locating, scanning, and uploading materials and fulfilling physical item requests
Regularly monitor library systems queues and library email accounts throughout the day and promptly complete associated tasks, âŽincluding fulfilling resource sharing requests and responding to patrons or referring inquiries to appropriate parties.
Regularly monitor and respond to personal work email throughout the day and, when appropriate, refer inquiries to other individuals or departments
Promptly address questions and resolve issues for patrons by phone, email, in-person and other appropriate means, including performing ready-reference, locating and accessing information resources, and using library âŽequipment
Enforce library policies and regulations regarding the use of library facilities and resources
Maintain accurate order of library materials by organizing and assisting with ongoing stack maintenance, including re-shelving and shelf-reading.Â After consultation with the bibliographer, design and implement books shifts, and work with student supervisor to direct student involvement in such projects.
Maintain accurate inventory of library materials. When requested by the bibliographer, direct collection inventory projects, working with student supervisor to coordinate appropriate student involvement. Regularly review and verify inventory reports and perform associated tasks following library procedures.Â Proactively report problems and seek resolutions with appropriate members of library staff.
Under the direction of supervisor, collect, enter, update, verify, and analyze data pertaining to physical and electronic collections and produce reports using specified programs, including Microsoft Office applications
Regularly monitor status of library material, including ordered, in-process, and missing books; report problems and delays, and follow up with appropriate individuals
Identify damaged library material and process it for preservation, following established library procedures
Manage new book display: prepare new books, remove older books, and maintain a neat and orderly appearance. Regularly check for delayed delivery of items, report problems, and follow up with appropriate individuals or departments
Manage current periodicals display: prepare new journals and maintain a neat and orderly appearance. Regularly remove older issues and, following established library procedures, prepare them for binding
Proactively identify, troubleshoot, and report problems with the bibliographic records of library materials, including the way in which items are displayed in the catalog, and follow up with appropriate individuals or departments
At the request of the supervisor, temporarily assist with Library Specialist responsibilities to meet library operational needs, including supervising student assistants and managing course reserves serviceâŽs
Proactively identify, troubleshoot, and resolve or report facilities, equipment, library systems, âŽand technology problems to appropriate parties in a timely manner, and follow-up until the issues are âŽresolved
Under the direction of supervisor, collect, record, update, verify, and analyze library statistics and produce reports, using specified programs, including Microsoft Office applications
Create clear and attractive signs, posters, and fliers for library services and facilities
Attend all relevant library meetings, at the request of the supervisor
Other duties as assigned
Flexibility to quickly switch library locations on very short notice
Strong track record of reliable attendance, punctuality, and dependability
Demonstrated ability to independently learn new library systems, software, and skills and stay up-to-date with current practices
Commitment to providing patrons with the highest level of service
Exceptional conscientiousness, initiative, follow-through, good judgment, professionalism,Â discretion, problem-solving, and critical thinking
Excellent attention to detail, organizational skills, and prioritization of multiple simultaneous assignments with minimal direction
Excellent communication and interpersonal skills and proven ability to successfully work independently and collegially with colleagues and the public
Positive attitude towards and ability to quickly adapt to changing library needs
HS Diploma or equivalent
Preferred qualifications and attributes
Public service experience and familiarity with operations of a departmental library with a physical collection
Experience searching, locating, accessing online and physical information resources, and providing circulation and reserves services
Familiarity with Photoshop and other desktop publishing applications
Proficiency with Microsoft Office programs, including Excel, and some familiarity with Access
Job Location - City, State
Department / School
$27.11 - $30.99
Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
Internal Number: JR00015433
About University of Pennsylvania
Penn has a long and proud tradition of intellectual rigor and pursuit of innovative knowledge, begun by Benjamin Franklin in 1740. That tradition lives today through the creativity, entrepreneurship, and engagement of our faculty, students, and staff. Academic life at Penn is unparalleled, with an undergraduate student body of 10,000 from every U.S. state and around the world. The entering class of 2015 is the most talented and diverse in Penn's history. Consistently ranked among the top 10 universities in the country, Penn welcomes an additional 10,000 students to our top-ranked graduate and professional schools.