Job ID: 2019-11266 Type: Full-Time # of Openings: 1 Category: Information Technology
The Identity Infrastructure Associateis part of the Office of Information Technology (OIT) infrastructure team responsible for configuring, securing, and maintaining the University's provisioning, authentication, authorization, password management, directory services, and other Identity and Access Management (IAM) related applications both on-premise and in cloud services.
This position is an entry-level position that supports the associate director and other IAM team members to secure, install, test, and operate the software and systems that support the teaching, research, and business functions of the University within the context of identity and access management. In this position, the associate partners with colleagues in OIT and in other University departments to provide timely and creative support of services that deliver robust and scalable solutions to meet University needs.
Work with campus partners and third parties to integrate software solutions into Princeton’s single sign-on services.
Perform day-to-day operational procedures such as access management, log file reviews, service and host performance reviews, and reporting to keep infrastructure available and operating in a reliable and secure fashion.
Assist with system configurations needed to support client applications’ identity and access requirements both on-premises and in the cloud using standard tools including Active Directory management tools, PowerShell, LDAP, and service and application administration portals.
Respond to requests and incidents, troubleshoot problems, mitigate and remediate account, login, and security issues as required.
Manage, assign, and resolve incoming tickets.
Provide on-call support for identity and access production services and infrastructure as part of the IAM team.
Team with senior identity and access management team members to troubleshoot applications, maintain and develop tools, upgrade and apply software patches, and migrate applications to cloud services.
Provide accurate and timely documentation as well as change and problem management information.
Participate in the installation and testing of new infrastructure and software.
Identify and propose improvements to existing services, business processes, and documentation.
Find opportunities for automation, and work with senior IT specialists to develop workflows and test automation scripts and processes.
Build technical expertise in security operations, security engineering, identity and access management, and software development security.
Learn the functions of new software products to facilitate the migration to and use of such technology.
Participate in other special projects, duties and assignments, as required.
1 to 2 years of experience using and maintaining Windows and/or Linux systems
Ability to complete detailed technical work based on both documentation and information provided by others
Curious, enthusiastic, and creative approach to work
Desire to learn new skills and technologies
Ability to express thoughts and ideas clearly to peers, supervisors, and customers
Demonstrated success working in a collaborative environment as well as independently
Ability to focus on priority issues
Experience with directory services, single sign-on, or account lifecycle management
Experience with at least one high-level programming language, systems automation using scripting, and/or infrastructure as code
Familiarity with cloud infrastructure from providers such as Amazon, Google, and Microsoft
Bachelor’s degree or equivalent related work experience
Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO IS THE LAW
Internal Number: 117093384
About Princeton University
Princeton University is a vibrant community of scholarship and learning that stands in the nation's service and in the service of all nations. Chartered in 1746, Princeton is the fourth-oldest college in the United States. Princeton is an independent, coeducational, nondenominational institution that provides undergraduate and graduate instruction in the humanities, social sciences, natural sciences and engineering.As a world-renowned research university, Princeton seeks to achieve the highest levels of distinction in the discovery and transmission of knowledge and understanding. At the same time, Princeton is distinctive among research universities in its commitment to undergraduate teaching.Today, more than 1,100 faculty members instruct approximately 5,200 undergraduate students and 2,600 graduate students. The University's generous financial aid program ensures that talented students from all economic backgrounds can afford a Princeton education.