As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for six consecutive years.
The UW Finance Transformation Program (UWFT) is a $270M initiative to replace the University’s financial systems with an integrated system to manage the full suite of financial transactions and reporting needs in the UW system – to include academic, administrative, and healthcare. UWFT will fundamentally change the processes and tools that the University employs to track, spend, collect, manage, and report University finances in excess of $7B in annual revenues, resulting in more timely and actionable information for leadership. Among the UW’s highest administrative priorities, this multi-year initiative is one of the largest finance system projects in Washington State and the outcome of the program will be highly visible at all levels of the University and the state.
The UWFT program has an excellent opportunity for a Change Management Lead to participate in coordinating the critical effort of building buy-in across a complex and decentralized University environment. Reporting to the Organizational Change Management (OCM) Director, this position will play a crucial role in team leadership, strategy development and execution of change management initiatives. This position will play a key role as a Change Management Leader for the UWFT program, ensuring that the change management strategy is developed and executed across a large team of Change Managers who will be working directly with UW units.
Acting as project manager, policy analyst, business process architect, change champion, and end user advocate, this position will draw on many skills in leading UW's Finance Transformation effort. This position must exhibit high level leadership skills, strategic thinking abilities, proficiency in negotiating solutions with a wide variety of stakeholders, and an ability to develop creative/non-technical solutions for a variety of change management challenges. The UW is highly decentralized, and developing approaches thath will apply across a diverse community may not be feasible. This position will work to ensure that all units are operational after go-live, while applying unique solutions to units where needed.
Major accountabilities for this position include collaborating on opportunities for consolidation of activities within and across units with minimal disruption in service or quality. There is an unprecedented level of change and financial pressure impacting the organization over the duration of this program, resulting in the need to streamline and standardize processes, policies and systems. The University's units will need to evolve with these changes. This position requires significant flexibility, strong collaboration skills and political savvy.
Change Management Strategy/Leadership
- Partner with the OCM Director and other Change Management Leads to collaborate on a strategy and approach for UW change management initiatives; provide significant leadership to tailor approaches to support the business needs of UW units
- Drive opportunities to partner with units to more deeply engage end user participation with the program to support buy-in and build change champions; creatively work with units to develop opportunities to participate in UWFT design decisions, program outcomes and user acceptance initiatives
- Work with unit leadership and UWFT Change Management Team to support development and implementation of unit’s change management program that considers people, process, policies and technology.
- Actively assess, communicate and resolve resource or activity sequencing issues across competing priorities and other projects to ensure Change Management team members can adequately accomplish key deliverables
- Prepare and deliver readiness reports for both UWFT program staff, unit leadership, program governance and campus leaders.
- Assess, track, and lead the resolution of issues; assess strategies for mitigating risks; escalate issues and risks to OCM Director and other UWFT Leadership as needed.
- Develop open communication channels with unit leaders across campus, subject matter experts, and UWFT partners; initiate ongoing collaboration in support of achieving programmatic success; actively manage high level stakeholder relationships.
- Supervise and lead a team of Change Managers, delegating work, ensuring streamlined approach, and tracking completion of deliverables
Design and Implement Change Management Initiatives
- Develop tools to assist a variety of UW Academy and UW Medicine units in preparing an integrated project plan and structure to support change management efforts.
- Work closely with the UWFT Program and unit subject matter experts to organize, lead, and actively participate in identifying, documenting, prioritizing, and drafting design requirements for the Finance Transformation program. Provide tools and support to campus units/Medicine in mapping of current to future business process to identify change impacts.
- Develop tools and timelines to help unit’s map their readiness efforts; partner with units to ensure they are operational at launch.
- Organize and facilitate work sessions and project meetings; develop agendas and coordinate documentation of decisions and issues.
Other duties as assigned.
Bachelor's degree in business, change management or related field and five years experience
Experience in business process redesign and process improvement
Successful leadership of a team involved in a cross-functional project
Ability to work effectively in a team environment including meeting facilitation and ability to motivate timely and effective participation by team members
Ability to view a project at a high level as well as get into the details
Flexibility and commitment to team work
A successful track record of planning and managing to move a project forward to timely completion against aggressive timelines
Ability to identify issues, resolutions, risks and mitigations
Ability to manage effectively in a heavily matrixed environment
Excellent oral and written communications skills; demonstrated and committed to provide excellent customer service
Strong office and project organizational skills, attention to detail, ability to meet deadlines
Strong knowledge and experience in Microsoft products including Word, Excel, PowerPoint, and SharePoint
Credible presence with a professional image; develops trust quickly; highly collaborative
Able to communicate complex information to diverse audiences
Commitment to completing tasks with great attention to detail and with a routine, critical self-review
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
Experience with UW finance operations preferred
Strong knowledge and experience in Microsoft Project, and Visio
CONDITIONS OF EMPLOYMENT:
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.