Direct Student Contact responsibilities represent 70% of the work performed.
1) Oversee the academic programs of a group of undergraduate students.
2) Monitor studentsâ™ progress towards completion of their degrees.
3) Help students resolve problems, refer students to campus resources, and be knowledgeable about the curriculum, study abroad programs, internships, campus jobs, student activities, graduate school, and career planning.
4) Understand and interpret University policies and deadlines and be able to access information through various electronic student-systems databases.
5) Keep records of studentsâ™ degree programs and make notes on student interactions.
6) Employ counseling skills for dealing with troubled students and be able to establish good working relationships with a diverse student population.
7) Meet with and advise students during the summer months to support course selection for autumn courses.
9) Assist senior staff members with summer pre-registration processes, summer placement exams, accreditation exams, online advising materials, and orientation week preparation.
Interaction with Housing responsibilities represent 10% of the work performed.
10) One meal at the house tables per week; once a week walk-in hours in the Residence Halls; two additional points of engagement with the housing community per quarter.
Administrative Task responsibilities represent 15% of the work performed.
11) Document and process special approvals to studentsâ™ degree programs as necessary.
12) Handle and process student petitions as needed.
13) Run lists and queries for various administrative tasks.
14) Respond in a timely manner to student, staff, faculty, and parent emails and phone calls.
Curricular and Operation Functions responsibilities represent 5% of the work performed.
15) Participate in staff development trainings and weekly meetings.
16) Serve as a liaison to one or more academic departments and update staff on developments to majors and minors.
17) Serve when called upon as a liaison to other campus partners.
18) Complete other projects and tasks as assigned.
Unit-Preferred Competencies 1) Strong verbal and written communication skills including excellent editing/proofreading ability in English. 2) Handle multiple concurrent projects in a competent and professional manner while also managing details and meeting deadlines. 3) Work effectively with supervision and as a part of a team, individually, or in concert with other offices and campus partners. 4) Work autonomously, taking initiative and without detailed instructions. 5) Maintain confidentiality/discretion at all times. 6) Handle stressful situations. 7) Critical thinking skills. 8) Problem solving skills. 9) Decision making skills. 10) Reasoning skills. 11) Attention to detail.
Working Conditions 1) Office environment. 2) Some evening and weekend work. 3) Fast-paced environment. 4) Sit at a computer for 4-6 hours. 5) Periodic walking to other campus locations. 6) Climbing up to 5 flights of stairs.
Experience 1) Minimally (2) years professional work experience in higher education. 2)Â Specialized knowledge of college student development and event planning.
Technical Knowledge or Skills 1)Â Proficiency in Mac and PC environments. 2)Â Proficiency in Word, Excel, Outlook, and online organizational tools. 3)Â Familiarity with Adobe graphic design/web development environments.
Required Documents 1) Cover letter, which is to include your interest in this position 2)Â Resume 3) Reference Contact Information
NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application.
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
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Internal Number: JR07584
About University of Chicago
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