The University of Wisconsin-La Crosse Division of Diversity and Inclusion office is seeking applicants for a University Services Program Associate (USPA). This full-time position provides programmatic and high-level administrative support to the Vice Chancellor & Assistant Vice Chancellor of Diversity and Inclusion (D&I) and the units/offices under their supervision (Access Center, Campus Climate, Office of Multicultural Student Services, Student Support Services, Pride Center and Upward Bound). Duties and responsibilities include managing the office receptionist duties, functioning as a liaison between the office and faculty, staff, students and community, handling confidential information, record and file maintenance, making travel and hotel arrangements for visitors, interview candidates and staff, scheduling meetings for the Vice Chancellor and Assistant Vice Chancellor, coordinating special events for the division and conducting special projects as requested.
An important aspect of the position will require gaining an understanding of the structure, staff, and responsibilities of the 6 units within the division and their programming. These include the Access Center, Campus Climate, Office of Multicultural Student Services, Student Support Services, Pride Center and Upward Bound.
The ideal candidate will have the following required and/or preferred qualifications:
Minimum of high school diploma or equivalent.
3-5 years of broad and increasingly responsible administrative experience.
Demonstrated ability to communicate clearly, respectfully, and effectively in face-to-face, oral, written, and electronic forms.
Demonstrated experience in the use of software including Microsoft Office Suite, email, and electronic calendars.
Knowledge of modern office practices, including use of office equipment.
Attention to detail and excellent organization skills.
Ability to work well with others either in a team format or individually.
Demonstrated ability to use discretion and good judgment regarding confidential information.
Strong organizational skills and the ability to appropriately manage a complex workload with multiple priorities.
Excellent customer service skills, including verbal, written, and interpersonal communication skills.
Associate degree or professional certification.
Office management experience.
Experience coordinating and developing official correspondence.
Experience in higher education.
Ability to work independently and collaboratively and set priorities to meet the demands of the position.
Ability to learn and adapt to policies, procedures, and protocols of the administrative office.
Ability to solve problems and make independent decisions.
Excellent professional judgement and the ability to take initiative to identify and resolve problems.
The ability to relate, communicate, and respond to all individuals with a variety of needs in a multitude of situations, is a must.
Tact and discretion, as well as an outgoing personality and professional, service-oriented manner re essential to the job as well as an ability to discern individual and community impact at first glance.
This is a 100% full-time, annual (12 month) position, which includes a State of Wisconsin benefits package. The anticipated start date is Monday, February 17, 2020. The search process will be ongoing until the position is filled. First review date is January 27, 2020.
Note: Electronic submission of application materials is required. For additional information about this position and to apply, please visit https://employment.uwlax.edu
Please contact the Search and Screen Chair if you have a special need/accommodation to aid your participation in our hiring process.
The University of Wisconsin-La Crosse (UW–La Crosse) provides a challenging, dynamic, and diverse learning environment in which the entire university community is fully engaged in supporting student success. Grounded in the liberal arts, UW-La Crosse fosters curiosity and life-long learning through collaboration, innovation, and the discovery and dissemination of new knowledge. Acknowledging and respecting the contributions of all, UW-La Crosse is a regional academic and cultural center that prepares students to take their place in a constantly changing world community.
UW-La Crosse's diversity and inclusion efforts are guided by our adherence to Inclusive Excellence. We define Inclusive Excellence as “... our active, intentional and ongoing commitment to bridge differences with understanding and respect so all can thrive." The goals of Inclusive Excellence are to increase the retention of diverse faculty, staff and students while encouraging a campus climate that is inviting and welcoming to all. UW-La Crosse strives to promote acceptance of all facets of diversity from racial/ethnic diversity to diversity of thought and experience. UW-La Crosse ranks 6th nationally among the Top LGBTQ-Friendly Colleges for 2018-19 by AffordableCollegesOnline.org (ACO).
For more than a decade UW-La Crosse has been named one of Kiplinger’s 100 Best Values in Public Universities and has appeared prominently on the U.S. News & World Report list of “America’s Best Colleges” for more than 15 years, and is ranked #4 on its list of the Best Regional Public Universities in the Midwest.
With a student population of roughly 10,500, the university offers 91 undergraduate programs, 21 graduate programs, and 2 doctoral programs in the following colleges: Liberal Studies, Science and Health, and Business Administration, including the School of Arts & Communication and the School of Education, Professional and Continuing Education. There are over 600 full-time faculty and instructional academic staff, 75 percent of whom hold terminal degrees. UW-La Crosse boasts a retention rate (freshmen returning as sophomores) of 83 percent, graduation rate (degree within six years) of 70 percent, and is among only 12 institutions cited nationally by the American Association of State Colleges and Universities for its success in linking campus culture and university leadership to outstanding graduation rates.
UW-La Crosse’s strategic plan Sustaining Excellence continues to move our community forward through its four pillars: increasing community engagement, achieving excellence through equity and diversity, investing in our people, and advancing transformational education. More information about the ongoing work of Sustaining Excellence is available at www.uwlax.edu/info/strategic-plan.
The UW-La Crosse campus is nestled in a residential area of the City of La Crosse (pop. 52,000) located in western Wisconsin. The area, known as the 7 Rivers Region, is famous for its exceptional natural beauty which includes the Mississippi River on one side, majestic bluffs on the other, and views of rolling farmland and forested valleys in between. Abundant water, woodlands and varying terrain provide ample opportunities for year-round outdoor recreation. Only a couple of hours from Minneapolis or Madison, La Crosse enjoys the affordability and charm of small town living with larger city benefits. Three colleges, two world-class medical institutions, the La Crosse Symphony Orchestra, a restored nineteenth century downtown business district, and a number of galleries and art centers have made La Crosse a regional center for culture, entertainment, medical care, shopping, sports and recreation.
UW-La Crosse is proud to be an equal opportunity employer. We strive to recruit, develop, and retain the most talented people from a diverse candidate pool, and we encourage applications from persons with varied backgrounds and perspectives. In support of the Wisconsin Veteran Employment Initiative we encourage veterans and veterans with disabilities to explore employment opportunities at UW-La Crosse.
Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment. A pending criminal charge or conviction will not necessarily disqualify an applicant. In compliance with the Wisconsin Fair Employment Act, UW-La Crosse does not discriminate on the basis of arrest or conviction record.
The University of Wisconsin-La Crosse (UWL) provides a challenging, dynamic, and diverse learning environment in which the entire university community is fully engaged in supporting student success. Grounded in the liberal arts, UWL fosters curiosity and life-long learning through collaboration, innovation, and the discovery and dissemination of new knowledge. Acknowledging and respecting the contributions of all, UWL is a regional academic and cultural center that prepares students to take their place in a constantly changing world community.