Located in Oakland, California, in the heart of the San Francisco Bay Area, Mills College is a liberal arts college for women and gender non-binary students, with graduate programs for all genders. Consistently ranked one of the top master's universities and one of the best value colleges in the West by U.S. News & World Report, Mills also has been named one of the Best Colleges in the nation by The Princeton Review. The Mills experience is distinguished by small, interactive classes, one-on-one attention from exceptional faculty, a culture of creative experimentation, and cutting-edge interdisciplinary learning opportunities which empower students to make a statement in their careers and communities. As one of the most diverse liberal arts colleges in the country, we have a strong record of academic success with first-generation students, students of color, Latinx students, LGBTQ students, and other underrepresented students. Mills College has recently become a Hispanic Serving Institution. Applicants with expertise and experience in supporting and promoting success for Latina/o students are encouraged to apply.
Mills College encourages diversity in hiring and particularly welcomes applications and nominations from women, gender non-binary individuals, and minorities. Mills College seeks to recruit and retain a diverse workforce as a reflection of our commitment to equity, inclusion, and social justice and our desire to maintain the excellence of our faculty. In so doing, we offer our students not only the opportunity to learn about varied disciplines but to engage with diverse perspectives and ways of knowing and learning. For more information, please visit www.mills.edu.
ORGANIZATIONAL RELATIONSHIPS: Reports To: Director of Financial Aid
Nature of Work: Under the general supervision of the Director of Financial Aid, determine student eligibility for financial assistance by performing need analysis utilizing federal and institutional methodology, assure compliance with federal and state regulations and institutional guidelines, exercise professional judgment, analyze tax forms and other financial documents to determine family financial strength, and counsel undergraduate and graduate students and parents on matters affecting their ability to finance a college education. Administer financial aid programs as assigned. Respond to student, prospective student and parent inquiries related to financial aid.
Primary/Essential Job Duties:
Package financial aid awards, coordinate benefits and resources, review a wide range of appeals for exceptions, and apply knowledge of changing regulations governing Title IV aid.
Administer federal, state, and/or institutional financial aid programs as assigned.
Prepare and deliver financial aid presentations for current and prospective students.
Work closely with parents and students to outline a plan for paying for school, including personal finances, student loans, government grants and private scholarships.
Assist parents and students in navigating the financial aid process, helping to fill out the correct forms, providing the needed documents and apprising them of any changes to existing resources.
Maintain current knowledge of federal and state grant and loan programs and need analysis formulas and regulations.
Assist with the monitoring of the academic progress for financial aid students in accordance with federal and institutional guidelines; notify students failing to meet established satisfactory standards; review and approve academic plans, prepare warning and probation letters, and advise students regarding exceptions.
Prepare and maintain a variety of records and reports related to financial aid activities.
Required Knowledge, Skills, and Abilities: Knowledge Of:
Title IV regulations governing federal student aid.
Need analysis methodology.
Federal tax laws and other laws, rules and regulations related to financial aid.
Award packaging formulas.
Operation of a computer and applications of software.
Basic knowledge of regulations governing employment policies and procedures.
Oral and written communication skills.
Interpersonal skills using tact, patience, and courtesy.
Technical aspects of field of specialty.
Advanced computer skills involving databases, spreadsheets, word processing, graphics, and/or other applications utilizing software applicable to the function.
Safety policies, practices, procedures and requirements of the department, College, and Illness and Injury Prevention Plan.
Education & Experience:
Bachelor's degree and at least two years of increasingly responsible experience in a financial aid office or equivalent combination of education and experience.
Physical, Mental and Environmental Demands:
Hearing and speaking to exchange information and make presentations.
Seeing to read a variety of materials.
Dexterity of hands and fingers to operate a computer keyboard.
Sitting for extended periods of time. The incumbent will often spend long hours on the computer which requires attention to detail and high levels of accuracy.
Work occasionally requires physical exertion such as lifting heavy objects or boxes.
The incumbent works in a busy student services center. Interruptions are frequent, and meeting with a variety of people is required on a regular basis.
Work may involve contact with dissatisfied or abusive individuals.
This position description is not intended to contain a comprehensive list of activities, duties, or responsibilities. Additional duties may be assigned based on business operational needs.
This is a full-time, exempt position with an FTE of 1.0. Salary is commensurate with experience, and includes an excellent benefits package including medical/dental/vision/life/LTD insurance, 403(b) retirement plan with college-matching after 6 month qualifying period, 10 days of vacation for year one, 15 days of vacation for years 2-10, and 22 days of vacation years 10+ plus, 12 sick days and 17 paid holidays (subject to annual review). Staff members also receive free admission to campus events, use of the pool, fitness center, and tennis courts. Tuition remission is also available after an introductory period. Voluntary benefits include: pet insurance, long-term care insurance, legal-assistance insurance, cellular provider discounts and computer hardware discounts.
Mills College does not permit discrimination based on pregnancy, childbirth or related medical conditions, race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, marital status, age, sex, sexual orientation, or gender identity. For more information on Mills' non-discrimination policy, please go to https://www.mills.edu/policies/ada-policies/nondiscrimination-statement.php.
All positions are subject to a background check. Prior to the first date of employment, an applicant's background check must be cleared.
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Mills is an independent liberal arts college for women with graduate programs for women and men. The College educates students to think critically and communicate responsibly and effectively, to accept the challenges of their creative visions, and to acquire the knowledge and skills necessary to effect thoughtful changes in a global, multicultural society. Mills encourages openness to experimentation in the context of established academic disciplines. Programs are designed to reflect the importance of global issues, provide an understanding of the natural world, and enhance opportunities for women in their developing roles throughout society. The curriculum combines traditional liberal arts with new educational initiatives that recognize the value of cultural, racial, and ethnic diversity. Inspired by a teaching philosophy that grows out of its longstanding dedication to women?s education, Mills provides a dynamic learning environment that encourages intellectual exploration. The faculty of nationally and internationally respected scholars and artists is dedicated to developing the strengths of every student, preparing them for lifelong intellectual, personal, and professional growth.