Organizational Area: Information Technology Services - Operational Systems
Location: Oakland, CA
Posting Salary: salary commensurate with experience
Position Summary: Come join our dynamic team of highly skilled IT professionals as we build, implement and support one of the largest PeopleSoft Payroll implementations hosted at Oracle Managed Cloud Services. The UC Office of the President is actively seeking a Technical PeopleSoft Operations Manager to lead critical projects with enterprise-wide impact across all the campuses / medical centers and the Office of the President at all levels. Here you will have the ability to make a difference and have a real influence in how we can best manage and support this large implementation.
We are looking for an experienced technical PeopleSoft Operations Manager with a broad set of skills including systems, database and application management. Having a wide breadth of experience, the manager applies business process and analysis with organizational objectives to resolve complex issues with multi-campus impact. The ideal candidate will provide and develop standard processes and procedures to manage and support for all the major technical components of our PeopleSoft HCM implementation and well as monitor, tune, and recommend and initiate changes in the PeopleSoft architecture to improve performance and efficiency.
We are looking for a strong self starter who is passionate about pushing optimization and enhancing performance across large and extremely complex system environments. You will posses excellent project management skills and the ability to manage and guide a diverse team of highly skilled individuals while managing competing priorities in a fastpaced environment. Core responsibilities include developing and implementing enterprise standards, policies, and best practices to manage and support our PeopleSoft HCM services that support our large end-user population across multiple organizational units with high consequences of success or failure.
Our shop is small enough for you to make a meaningful contribution, but big enough to challenge your automation and technical management skills. Here you will have the ability to make a difference and have real influence in technology direction decisions. If you see a better way, and can gain consensus with the functional and development teams, you can champion your chosen solution from conception to implementation.
Under the direction of the Director, Cloud Hosting Services, the PeopleSoft Operations Manager oversees and manages the PeopleSoft Operational Support team that consist of system administrators, middleware and SOA admins, intregration analysts and release engineers. In addition to collaborating with core project team members, stakeholders, subject matter experts, and technical counterparts, the incumbent will manage the daily operational workload of the staff and mentor those less experience with PeopleSoft and the underlying technologies. The successful candidate will define tasks and make assignments and ensure that delivery of tasks is being completed.
Special Conditions of Employment:
Other Special Conditions of Employment:
Job Close Date:
Technical Support and Team Management Provide Leadership for the Peoplesoft operational support team to include team building within the team and with customers. Ability to assist in prioritization of work efforts for all projects and operation work. Manages all complex technical support tasks to ensure the smooth operation of the UCPath hosted server environment to include system design, configuration, implementation, maintenance, modification and upgrading. Leads and coordinates with the functional users, development team and OMCS to manage and oversee systems as well as troubleshooting all PeopleSoft hosted infrastructure services.
Job Requirements Education/Experience: Bachelor's degree in related area and / or equivalent experience / training.
At least 5 years of experience managing an information technology organization.
At least ten (10) years of technical experience administering, supporting, and implementing large scale PeopleSoft HCM implementations either on-prem on in the cloud (OMCS, AWS).
At least 8 years managing and mentoring staff. Has solid interpersonal and management skills. Demonstrated skill in managing technical staff. Required
Expert experience and expertise managing a team supporting the daily operations of PeopleSoft HCM including Talemetry, Candidate Gateway, Elastic Search, SOA web messaging, etc.
Excellent written communications skills, which demonstrate the ability to draft clear, concise specifications and documentation for the team as well as internal process documentation and end user FAQ's.
Thorough knowledge of subject area sufficient for strategic planning, technology assessment and direction.
Leadership for the operational support team to include team building within the team and with customers. Ability to assist in prioritization of work efforts for all projects and operational work.
Excellent oral and written communication skills. Requires solid ability to communicate highly technical information in a clear and concise manner to both technical and nontechnical personnel.
Ability to build consensus and bridge across the functional and development teams.
Experienced in leading change management activities and managing their impact across the unit or department.
Excellent oral and written communication skills, including the ability to effectively present technical topics to individuals and groups with potentially varied levels of technical sophistication.
Strong knowledge and understanding of ITIL service delivery principles. Required
About us The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the corporate headquarters to the ten campuses, five medical centers and three Department of Energy National Labs and enrolls premier students from California, the nation and the world.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age or protected veteran status.
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About University of California Office of the President
The Office of the President is the systemwide headquarters of the University of California, managing its fiscal and business operations and supporting the academic and research missions across its campuses, labs and medical centers.