Assistant Director of Risk Management

Founded in 1843 in Worcester, Massachusetts, the College of the Holy Cross is among the nation's leading liberal arts institutions. A highly selective, four-year, exclusively undergraduate college of 3,000 students, Holy Cross is renowned for offering a rigorous, personalized education in the Jesuit, Catholic tradition.

Holy Cross highly values the unique skills, perspective, talents and passion that each employee contributes to its learning community. To work at The College is to accept an invitation to participate in the growth and development of all campus members, students, faculty and staff. The College's commitment to diversity is an important feature of the Holy Cross education. Informed by the presence of diverse interpretations of the human experience, Holy Cross is building a community marked by freedom, mutual respect, and civility. We seek others who support our values of diversity and inclusiveness. Job candidates of all diverse backgrounds who embrace the open and inclusive culture of Holy Cross are welcome and encouraged to apply.

Job Description:

The Assistant Director of Risk Management will be responsible for the overall risk management portfolio for the College and the daily administration, record-keeping and implementation of the College's property and liability insurance programs and policies. Reporting to the Chief Risk Management/Compliance Officer, the responsibilities include working with the Chief Risk and Compliance Officer in providing support to the compliance functions of other divisions and departments across the College. The position will include collaborating in the development, implementation and maintenance of policies, procedures and training programs designed to minimize risk and ensure campus compliance with risk-related legal and regulatory requirements as well as ongoing management and oversight of particular compliance programs, or other duties as may be required. In addition, a part of the Assistant Director of Risk Management's time will be spent interfacing with third party service providers (brokers, insurers, TPAs etc.); tracking and management of insured and uninsured claims; supporting insurance-related loss prevention activities; preparation of the College insurance budget; supporting compliance with insurance procedures; and utilization of insurers' loss prevention services.

Major Areas of Responsibility

RISK MANAGEMENT AND COMPLIANCE INITIATIVES AND PROGRAMS

• Assist the Chief Risk and Compliance Officer in providing support to risk-related compliance functions and policy development initiatives of other divisions and departments across the College.
• Collaborate with the Chief Risk and Compliance Officer, Office General Counsel, Human Resources and other departments on the development, implementation and maintenance of new or revised policies, procedures and/or training programs designed to minimize risk and ensure campus compliance with legal and regulatory requirements.
• Provide ongoing support of particular risk-related compliance programs, such as the minors on campus and driver certification program; ensure data collection applications are working and in use; maintain, track and manage compliance data for such programs.
• Represent Risk Management at College meetings and participate in risk management-related activities and committees.
• Stay apprised of changes in applicable statutes and emerging risks and their potential impact on the College's risk and compliance programs.
• Work effectively as a liaison between various departments/users to ensure that services, quality and costs are balanced in accordance with procedures and uphold accountability for operating within approved budget limits.
• Support College staff on understanding risk issues; manage and update the College's Risk Management website; research and report on new risks and risk management strategies as may be needed.
• Work with brokers and insurers to determine and evaluate loss trends and share recommendations to mitigate risks with College leadership; ensure utilization of insurer loss prevention services as applicable; coordinate insurer loss prevention services and information with College departments.

INSURANCE

• Work with College leadership to identify exposures, recommend solutions, and implement approved programs to ensure proper, financially responsible insurance coverage for institutional losses.
• Coordinate the purchase of appropriate levels of insurance policies and services for the College through the College's broker. Manage the renewal process of insurance programs. Gather data and prepare all insurance applications for the College; evaluate bids presented by brokers and report results to supervisor; recommend alternatives as may be applicable. Complete the renewal or placement process by obtaining binders, policies and all other program-related documentation.
• Prepare insurance budgets for the Vice President of Finance and Administration.
• Manage the relationships with third party service providers (brokers, insurers, state insurance administrators, etc.) for College programs and act as the primary liaison with those service providers.
• Manage the daily administration, record-keeping and oversight of all property and liability insurance programs and policies. Support Human Resources on Workers' Compensation insurance and loss prevention. Support Student Activities leadership on Student Health Insurance.
• Maintain current and historical exposure records (property, auto, etc.);
• Manage the College process for certificates; support campus personnel who have requests for certificates of insurance.
• Review insurance audits for accuracy.

CLAIMS

• Manage insured and self-insured claims and loss control activities, including general liability, property, auto and employment practices liability: report all claims and designated incidents to insurers; create a record for all claims; prepare incident bordereaux; provide requested information to insurers for claim resolution; track claims for payment from insurers; keep records of all claims, insurer payments and College payments (uninsured or deductibles).
• Prepare loss analyses and out-of-pocket expense budgets by line of coverage.
• Ensure compliance with insurance policy claims reporting procedures and full utilization of insurer loss control services.
• Maintain risk management claims data and ensure accuracy of information entered and review to identify loss trends.
• Assist human resources and student health services with managing employee or student health insurance claims as may be needed from time to time.

Requirements:

Minimum Qualifications

• BS/BA degree or equivalent experience; degree in Business, Finance, Insurance, Risk Management or related area preferred
• Three to five years' full-time experience in planning or operations of risk management, property or casualty insurance programs or closely related experience
• Demonstrated abilities in areas of organization, managerial and interpersonal skills
• Strong computer skills, including word processing, database and spreadsheets, with the ability to develop and maintain data tracking tools and systems
• At least three professional references with whom we may speak by phone

Preferred Qualifications

• Knowledge of property and casualty insurance coverage and familiarity with insurance policies and loss control and prevention concepts
• Knowledge of the principles and procedures for the investigation and processing of property and liability insurance claims

Additional Information:

This is a full time, exempt level position.

College Description

The College of the Holy Cross is a private, Jesuit Catholic, undergraduate institution serving approximately 3,000 students. Founded in 1843, Holy Cross is the oldest Catholic college in New England and has a tradition of academic excellence. It is located atop Mount Saint James in Worcester, Massachusetts. The picturesque, 174-acre campus is an award-winning and registered arboretum.

Region Description

Worcester is a city of approximately 170,000 people centrally located in the Commonwealth of Massachusetts. It is approximately one hour from Boston, Hartford, and Providence, and three hours from New York City. Worcester is known as the Heart of the Commonwealth. Worcester offers many cultural and recreational opportunities.

The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity and Affirmative Action in the workplace.

A member of the Higher Education Consortium of Central Massachusetts (HECCMA).

To review our Employee Benefit Options, please go to: https://www.holycross.edu/human-resources/benefits

Application Instructions:

Please attach a cover letter addressing the position requirements along with your resume.

In your cover letter please address how your work supports the College's mission as a Jesuit, undergraduate liberal arts college (see http://www.holycross.edu/mission) and its core commitment to diversity and inclusion. For more information, please visit
http://holycross.edu/diversity.

Review of applications will begin as received and continue until the position has been filled.