Responsibilities:

The Assistant Director for International Student and Scholar Services (ISSS) serves as a member of the leadership team and reports to the Director of ISSS. The Assistant Director shares in the comprehensive development and management of ISSS and supports the mission of Student Success and The New School. The Assistant Director is responsible for helping support the daily management of ISSS, including overseeing advising, monitoring SEVIS compliance, and helping to support international students and scholars from their initial I-20/DS-2019 applications through to post-graduate employment benefits. This role supervises two (2) Senior International Student Advisors.

The primary responsibilities include but are not limited to the following:

Responsibilities:
●Serve as a member of the International Student and Scholar Services (ISSS) leadership team and assists in the development, implementation, support, and assessment of the ISSS mission.
●Provide direct supervision and on-going development opportunities for two (2) full-time employees.
●Ensure University compliance with Department of Homeland Security and Department of State regarding F and J students and exchange visitor scholars and their dependents.
●Serve as Designated School Official (DSO) for F-1 students and Alternate Responsible Officer (ARO) for the J-1 exchange visitors.
●Maintain in-depth, advanced knowledge to interpret and provide guidance on federal immigration regulations as they pertain to our international students and scholars, and their dependents.
●Oversee daily advising operations including service requests of F-1 students and J-1 exchange visitors and any dependents.
●Ensure advisors' ongoing training regarding U.S. Federal regulations regarding F-1 and J-1 immigration statuses.
●Support and collaborate with the Director in creating policies and procedures for ISSS advising.
●Research complex immigration cases and provide guidance on the interpretation of immigration regulations.
●Support and collaborate with the Director in I-17 research and maintenance.
●Support and collaborate with the Director in overseeing the processing of I-20/DS-2019 applications for F-1 students and J-1 exchange visitors and any dependents.
●Manage ISSS website in consultation with Student Success Communications department.
●Participates in University-wide events, including Residence Hall opening, Orientation, Welcome Week, Family Weekend, and Commencement.
●Partner with relevant University departments to provide international student programming to promote cultural adjustment, student success, and retention.
●Monitor University, NAFSA, USCIS, DHS and DOS guidance to ensure compliance.
●Liaise with appropriate staff in other departments to assist in complex cases and policy development.
●Other duties as assigned.

Minimum Qualifications:

●Master's Degree or equivalent related work experience related to the position.
●Four to six-plus years of experience in F-1 and J-1 student and scholar advising.
●Experience as an Alternate Responsible Officer (ARO) and Designated School Official (DSO).
●Strong computer skills with proficiency in Windows-based environment including Microsoft Office applications (Word, Excel, etc.), Google Drive, and SEVIS.
●Proven leadership ability and supervision experience.
●Detail oriented in working with databases, applications, & advising students.
●Ability to manage a fast-paced advising operation.
●Experience supervising, developing, mentoring, and motivating a diverse staff team, while directly supervising professional staff.
●Demonstrated excellence in interpersonal skills, including sensitivity to cultural differences and working in diverse populations.
●Excellent interpersonal, oral, and written communication skills.
●Must be a U.S. citizen or permanent resident and be able to serve as a Department of
Homeland Security (DHS) Designated School Official (DSO) and a Department of State (DOS) Alternate Responsible Office (ARO).
●Ability to pass a required background check.

Preferred Qualifications:

●Ability to skillfully navigate Banner, SEVIS & Sunapsis.
●Experience living/working outside the U.S.
●Fluency in a second language.