NOTE: A cover letter is required and should be attached as the first page of your resume. It should address your specific interest in the position and outline skills and experience that directly relate to this position.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled after the minimum posting period has ended.
BASIC FUNCTION AND RESPONSIBILITY
Communication and collaboration in support of student recruitment, admissions, and enrollment management.
High priority on providing effective, sophisticated, pro-active support centered around:
Sustain a professional, public-facing office environment for faculty, students, staff, and the many prospective student visitors. Ensure prompt phone, email, and in-person coverage during standard 8am-5pm office hours. Process incoming mail through documented procedures.
Meet with prospective students and families as needed. Represent SMTD at student recruitment events as assigned.
Enrollment management support: manage annual faculty survey; prepare reports and working documents. Deliver timely admissions statistics; circulate results and trending analysis.
Application support: process incoming supplemental application materials such as transcripts, test scores, and recommendation letters; process degree program changes in M-Pathways
Provide back-up support for prospective student visits, setting prospect appointments, answering questions, and making room reservations where needed.
Manage the SMTD winter and fall orientation programs. Coordinate activities with the Director of Academic Affairs and the Office of New Student Programs (ONSP).
Process all necessary forms in accordance with U-M and SEVIS rules for VISA eligibility and process I-20 request forms for international Master of Music and Specialist students.
Audition day support: Work within budget to manage hospitality for auditions days including ordering food and beverage service for approximately 16 campus audition days. Assist with applicant folder preparation and other duties as assigned.
Budget support: monitor Admissions accounts and monthly expense reports; initiate follow-up communication as needed. Communicate with project leads on items needing attention. Process financial transactions and invoices, and reconcile accounts.
Schedule office staff meetings; prepare and distribute agendas and minutes. Schedule and confirm faculty meetings for admission & financial aid recommendations. Facilitate arrangements for guest presenters invited to speak.
Provide training and support for student work-study employee’s daily work.
Manage executive’s calendar and phone. Make travel reservations, and submit/reconcile all travel expense reports. Draft and prepare proposals, presentations, and reports for review and circulation as assigned.
3 + years progressive work experience in an office setting serving as an administrative assistant or office assistant
Capacity to plan, organize, and manage a large and diverse workload with excellent attention to detail; the ability to learn, meet deadlines, and adapt quickly
Excellent organizational, problem-solving, and interpersonal skills including the ability to work collaboratively in a team environment is necessary.
Strong communication and interpersonal skills; excellent writing and verbal communication skills; experienced and polished public speaker.
Demonstrated ability to:
exercise a positive service-oriented attitude, initiative, and independent judgment
work effectively with individuals from diverse communities and cultures
handle sensitive and confidential information in a professional manner
Experience in a Macintosh environment, with strong knowledge of Microsoft and Google Suite products; experience with Slate, Filemaker, and/or U-M MPathways HR/Student systems a plus
Ability to work evening or overtime hours during the admissions season. Some out-of-town travel may be required, and may include weekends.
Student services experience in admissions, academic affairs, recruitment or financial aid a plus
An understanding and appreciation of higher education, the arts, and the diverse cultures of the schools and colleges within the University.
As a comprehensive performing arts school set in one of the world’s finest public institutions of higher education, the School of Music, Theatre & Dance (SMTD) is deeply engaged in the creation, practice, scholarship, and pedagogy of music, theatre, and dance. We aim to provide leadership, nationally and internationally, in all three fields. We assert and celebrate the value of the arts to the mission of the University of Michigan. Further, SMTD is strongly committed to diversity and inclusion as a means of achieving and sustaining excellence.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 183024
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.